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Bell Captain - Trưởng nhóm hành lý

  • Hạn nộp: 30/11/2021
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
2
Nơi làm việc
Quận 3 - TP HCM
Giờ làm việc
Làm theo ca
Ngành nghề
An ninh
Vị trí
N/A
Cập nhật
31/10/2021 14:13

Mô tả công việc

- Supervising staff to ensure compliance with hotel policies, standards and procedures.

- Having a plan for training skills and skills for employees regularly and periodically to ensure the most effective service for customers, contributing to customer satisfaction.

- Be alert for suspicious cases, unusual situations, must immediately notify the Security and the Division Head.

- Ensuring the customer service area, working area and equipment are always clean and tidy.

- Make sure the delivery of luggage, fax, messages, parcels ... for guests and departments quickly and accurately, with details of the date, time of delivery and receipt, delivery and receipt in the book logbook.

- Supervise and ensure the main door of the hotel is always clean and staff in charge of closing and opening doors for guests.

- Supervise and ensure the support staff in time when the bus takes guests to the hotel.

- Assist guests in declaring police emergencies when necessary.

- Manage luggage storage scientifically and effectively, report to the Head of the baggage that is overdue for unclaimed luggage.

- Manage safes keeping guests' assets, keeping track books and controlling carefully.

- Check the information boards located in the lobby area to ensure the content is accurate, timely and in the right position.

- Regularly check the status of elevators and promptly report to the technician when an incident occurs.

- Operate elevator flexibly.

- Provide information about the hotel, city ... and other services when guests request.

- Help the Department in charge of establishing standards and operating procedures.

- Make reports on security situation at the hotel as prescribed.

- Supervise the declaration of temporary residence for guests at the authorities as prescribed.

- Report immediately to the Head, Deputy Head of the problems that arise in the work shift.

- Perform other duties, as assigned.

Quyền lợi được hưởng

_ Competitive salary and package

_ Service charge

_ Professional working environment

Yêu cầu công việc

- Graduating from college or higher.

- Understand the psychology of guests.

- Master the accommodation rules.

- Knowledge of social issues, history, places to visit.

- At least 3 years experience working at 4 or 5 star hotel.

- TOEIC English or IELTS equivalent, priority to know more foreign languages.

- Good training and communication skills.

Yêu cầu hồ sơ

Full CV
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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Chế độ đãi ngộ
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BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô:
  • 83 Lý Chính Thắng, phường 8, Quận 3, Hồ Chí Minh, Việt Nam - 280 Nam Kỳ Khởi Nghĩa, Phường 8, Quận 3, Hồ Chí Minh, Việt Nam
  • La vela hotel saigon hotel is one of the luxurious hotels in Vietnam located in Ho Chi Minh City, with a scale of 280 rooms in the terra royal project chain. The Terra Royal project includes a combination of high-end facilities such as five-star hotel, shopping center with full of world-famous brands, European and Asian restaurants, GYM rooms, Spas, air swimming pools. ... Located at 83 frontage of Ly Chinh Thang street and also at the intersection of the intersection between (Ly Chinh Thang - Nam Ky Khoi Nghia), it can be said that Terra Royal apartment project is one of the rare projects to own. An extremely favorable position in the heart of District 3, City. Ho Chi Minh. - The first 5-star hotel apartment in Ho Chi Minh City - Unique position in the golden land of Saigon converges many modern facilities outside the area. - The project has many facilities with a unique design, the view between the resort and the active lifestyle. - The only aerial swimming pool in Vietnam - the masterpiece in the heart of the city: the pool with an altitude of 110m above the road surface and the water surface is designed like a spillway running up to the horizon. - Restaurants - Sky baits luxurious and class. - Gym, Yoga, Casio, Karaoke. - Wedding center, event organization. - 5-star serviced apartment. - Luxury apartment with 5 stars.

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