Food & Beverage Outlet Supervisor

Mercure Vũng Tàu Hotel

Quy mô :

Phòng Nhân Sự 0906010003 3 Hạ Long, Phường 2, Tp. Vũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Outlet Operation

• Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation

• Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

• Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis

• Take food and beverage orders according to guest’s requirements and preferences

• Deliver food & beverage services in accordance to departmental standards and procedures

• Ensure that all food & beverage are served according to service standard

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

• Try to remember individual patron’s names and their preferences to extend a personalized service

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

• Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

• Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management

• Assist other Food & Beverage outlets with their operations during peak times or when required

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

• Be well versed in hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

Quyền lợi được hưởng

  • Professional, dynamic working environment
  • Competitive salary & benefits offered
  • Chance to access variety of learning and development program by AccorHotels and the Hotel
  • 44 working hours/week & 12 annual leaves/year
  • Annual team building trip

Yêu cầu công việc

Knowledge and Experience

• At least Bachelor degree in any field

• Additional certification(s) in Food & Beverage will be an advantage

• Good reading, writing and oral proficiency in English language

• Ability to speak other languages and basic understanding of local languages will be an advantage

• Minimum 2 years of relevant experience in a similar capacity

• Working knowledge of MS Excel, Word, & PowerPoint

Competencies

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

Yêu cầu hồ sơ

Please submit your CV at: Talent & Culture Department, Mercure Vung Tau Hotel - 03 Ha Long, Ward 2, Vung Tau City, Ba Ria - Vung Tau Province, Viet Nam

Please send your CV to: Gửi email

Phone: 0908 420 468

Food & Beverage Outlet Supervisor

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Chức danh Ngày kết thúc Mức lương
Human Resource Manager 27/05/2020 Thỏa thuận
Sales Manager 28/04/2020 12 - 20 triệu
Marketing & Communications Manager 30/05/2020 12 - 20 triệu
Food & Beverage Outlet Supervisor 28/04/2020 8 - 12 triệu
Waiter/Waitress (Nhân viên phục vụ nhà hàng) 28/04/2020 5 - 8 triệu
Bartender 28/04/2020 5 - 8 triệu
Bar Supervisor 28/04/2020 8 - 12 triệu
Cashier/Hostess 28/04/2020 5 - 8 triệu
Demi Chef 28/04/2020 8 - 12 triệu
Commis 28/04/2020 5 - 8 triệu
Steward Attendant 28/04/2020 5 - 8 triệu
Steward Supervisor 28/04/2020 8 - 12 triệu
Engineer 28/04/2020 5 - 8 triệu
Room Attendant 28/04/2020 5 - 8 triệu
Training & Development Manager 28/04/2020 Thỏa thuận
Night Auditor (Male) 28/04/2020 Thỏa thuận
GUEST RELATIONS MANAGER 30/05/2020 Thỏa thuận
Financial Controller ( Finance) 30/05/2020 Thỏa thuận

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5 ĐÁNH GIÁ

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THÔNG TIN LIÊN HỆ

Mercure Vũng Tàu Hotel

Địa chỉ: 3 Hạ Long, Phường 2, Tp. Vũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam

Điện thoại: 02543526010