Banquet Supervisor

Job Summary – (Role Summary)
Tóm tắt công việc

• To supervise all phases of all type of banquet functions, Coordinate activity on a daily basis. Banquet supervisor should also oversee banquet event and ensure that all service standards, departmental policies are followed by banquet staffs. Act as a single point of contact with the banquet host during the banquet function

Essential Duties and Responsibilities – (Key Activities of the role)
Yêu cầu và trách nhiệm công viêc:

• Meet and greet clients.
• Oversee catered functions, in house and off site.
• Responsible for making the function space visually appealing and presenting the menu offering for the event.
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas.
• Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering Section in the shift assigned.
• Responsible for consistently implementing the service standards and operating procedures in the banquet and Catering service.
• Provide excellent customer service and ensure customer needs are met.
• Provide unique and creative ideas to enhance meetings & group experience.
• Should posses in depth Knowledge of Food and Beverage preparation and presentation.
• Supervise events and team members throughout service.
• Guide the Banquet servers in set up of tables and place settings.
• Be familiar with all current and upcoming event details.
• Resolve staff and customer concerns quickly and efficiently.
• Co-ordinate with the Kitchen and housekeeping department.
• Should be able to work under pressure and also work in long or break shifts.
• Scheduling of banquet staff, prepare weekly duty chart to correspond with banquet functions and manage labour for monthly.
• Assist the Banquet Manager with scheduling, training and performance management.
• Assist and support the Sales Manager to provide excellent guest service
• Organise Transportation of food and equipment to offsite catering events.
• Should have experience in operating sales and catering software’s like Smile.
• Should have experience in operating POS (point of sales) Software’s.
• Responsible for monthly inventory, consumption spreadsheet and banquet staff labours.
• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Required Skills – Kỹ năng yêu cầu
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Problem solving, reasoning, motivating, organizational and training abilities.
• Good writing skills
• Leadership Skills

Qualifications –Bằng cấp

• Degree or three years Diploma in hotel Management or equivalent

Experience – Kinh nghiệm
• Previous experience in similar Job role or minimum 4 years experience as Banquet Captain. Experience in Hotel management software and Point of sale software
• Type and level of experience required may vary slightly based on size and complexity of operation
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*Hồ sơ gồm: Đơn xin việc, Sơ yếu lý lịch, CMND, 2 ảnh 3x4. hộ khẩu hoặc KT3, giấy khai sinh bản sao, Các bằng cấp có liên quan.
- Bản CV ứng viên ghi rõ quá trình làm việc trước đó.