Housekeeping Manager
- Hạn nộp: 30/06/2022
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Thành Phố Vũng Tàu - Bà Rịa - Vũng Tàu
Giờ hành chính
Buồng phòng
17/06/2022 17:19
Mô tả công việc
Business Performance
• Prepare periodical department budget & forecast, manage all operational costs within budgets
• Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable
• Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.
Operation
• Compile and update Standard Operating Procedures for all areas of responsibility periodically
• Ensure that all auditing and reporting standards are conveyed to staff and adhered to
• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner
• Conduct quality control inspections of all areas of the hotel and share results with the team
• Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning
• Conduct monthly Staff Meetings and daily briefings with Operational Managers
• Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies
• Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service
Team Management
• Interview, select and recruit Housekeeping employees
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
• Manage organization and cleanliness of departmental areas by conducting weekly walk through
• Perform other duties assigned by the Management
Quyền lợi được hưởng
- Professional, dynamic working environment
- Competitive salary & benefits offered
- Chance to access variety of learning and development program by AccorHotels and the Hotel
- 44 working hours/week & 12 annual leaves/year
- Annual team building trip
Yêu cầu công việc
Knowledge and Experience
• Bachelor’s Degree in Hospitality Management
• Additional certification(s) from a reputable Hospitality Management school will be an advantage
• Minimum 6 years of Housekeeping experience with 3 years at a management level
• Excellent reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Good working knowledge of MS Excel, Word, & PowerPoint
• High degree of professionalism with sound human resources management and business acumen capabilities
Competencies
• Strong leadership, interpersonal and training skills
• Good communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times
Yêu cầu hồ sơ
Please submit your CV at: Talent & Culture Department, Mercure Vung Tau Hotel - 03 Ha Long, Ward 2, Vung Tau City, Ba Ria - Vung Tau Province, Viet Nam
Please send your CV to: Tin đã hết hạn
Phone: 0254 352 6010
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- Quy mô:
- 3 Hạ Long, Phường 2, Thành phố Vũng Tầu, Bà Rịa - Vũng Tàu, Việt Nam
Welcome to Mercure Hotels Vung Tau! Here’s to your journey with Mercure Vung Tau for the most unforgettable stays. Mercure is one of AccorHotel’s 38 renowned hotel brands. Let’s choice Mercure Vung Tau to compose your vacations, live your dreams and rediscover the meaning of world travel. Every Mercure is a portal to a destination. Its staff are genuinely knowledgeable about the city and every detail of the decor tells a story about the location and its cultural heritage. While every Mercure hotel is unique, all share the same passion for high-quality services. So from the moment our guests step inside a Mercure – be it in Paris, Rio or Bangkok – they are immersed in their destination. Mercure: travel made authentic.
Thông tin liên hệ
- Phòng Nhân Sự