Housekeeping Manager

Mercure Vũng Tàu Hotel

Quy mô :

Phòng Nhân Sự 0906010003 3 Hạ Long, Phường 2, Tp. Vũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Business Performance

• Prepare periodical department budget & forecast, manage all operational costs within budgets

• Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable

• Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals

• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

• Compile and update Standard Operating Procedures for all areas of responsibility periodically

• Ensure that all auditing and reporting standards are conveyed to staff and adhered to

• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

• Conduct quality control inspections of all areas of the hotel and share results with the team

• Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

• Conduct monthly Staff Meetings and daily briefings with Operational Managers

• Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

• Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Team Management

• Interview, select and recruit Housekeeping employees

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

• Prepare payroll and gratuity reports

• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

• Manage organization and cleanliness of departmental areas by conducting weekly walk through

• Perform other duties assigned by the Management




Quyền lợi được hưởng

  • Professional, dynamic working environment
  • Competitive salary & benefits offered
  • Chance to access variety of learning and development program by AccorHotels and the Hotel
  • 44 working hours/week & 12 annual leaves/year
  • Annual team building trip

Yêu cầu công việc

Knowledge and Experience

Bachelor’s Degree in Hospitality Management

• Additional certification(s) from a reputable Hospitality Management school will be an advantage

• Minimum 6 years of Housekeeping experience with 3 years at a management level

• Excellent reading, writing and oral proficiency in English language

• Ability to speak other languages and basic understanding of local languages will be an advantage

• Good working knowledge of MS Excel, Word, & PowerPoint

• High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

• Strong leadership, interpersonal and training skills

• Good communication and customer contact skills

• Results and service oriented with an eye for details

• Ability to multi-task, work well in stressful & high-pressure situations

• A team player & builder

• A motivator & self-starter

• Well-presented and professionally groomed at all times




Yêu cầu hồ sơ

Please submit your CV at: Talent & Culture Department, Mercure Vung Tau Hotel - 03 Ha Long, Ward 2, Vung Tau City, Ba Ria - Vung Tau Province, Viet Nam

Please send your CV to: Gửi email

Phone: 0908 420 468

Housekeeping Manager

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Chức danh Ngày kết thúc Mức lương
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Waiter/Waitress (Nhân viên phục vụ nhà hàng) 28/04/2020 5 - 8 triệu
Bartender 28/04/2020 5 - 8 triệu
Bar Supervisor 28/04/2020 8 - 12 triệu
Cashier/Hostess 28/04/2020 5 - 8 triệu
Demi Chef 28/04/2020 8 - 12 triệu
Commis 28/04/2020 5 - 8 triệu
Steward Attendant 28/04/2020 5 - 8 triệu
Steward Supervisor 28/04/2020 8 - 12 triệu
Engineer 28/04/2020 5 - 8 triệu
Room Attendant 28/04/2020 5 - 8 triệu
Training & Development Manager 28/04/2020 Thỏa thuận
Night Auditor (Male) 28/04/2020 Thỏa thuận
GUEST RELATIONS MANAGER 30/05/2020 Thỏa thuận
Financial Controller ( Finance) 30/05/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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THÔNG TIN LIÊN HỆ

Mercure Vũng Tàu Hotel

Địa chỉ: 3 Hạ Long, Phường 2, Tp. Vũng Tàu, Bà Rịa - Vũng Tàu, Việt Nam

Điện thoại: 02543526010