Guest Services Officer - Business Center
Quy mô :
Ms. Trinh 0989848845 Chuyên viên Tuyển dụng
2 Lam Son Square, Ben Nghe Ward, 1 District, HCM
Mô tả công việc
- Provides administrative support to EAM - Rooms and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
- Set up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval. Ensure all files are kept up to date at all times.
- Delivers the brand promise and provide exceptional guest service at all times.
- Provides excellent service to internal customers as appropriate.
- Be familiar with the hotel’s products and services and policies.
- Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Maintains positive guest and colleague interactions with good working relationships.
- Ensures that guest history records are accurately maintained.
Quyền lợi được hưởng
Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:
- Receive full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)
- Associates Social Space (Designed by colleagues for colleagues)
- Have 2 duty meals per working shift and snack twice per week
- Be provided uniform and laundry service
- Discount 50% for F&B service at our restaurants
- Free parking at our associate parking area
- Be developed for future internal, transfer/ promotion
- Attend Associate Social Activities
- Complimentary rooms in Hyatt hotels and resorts all over the world
Yêu cầu công việc
- Ideally with diploma in Hospitality
- Well developed computer knowledge, particularly in the use of MS Office
- Minimum 2 years of working experience in hotel operation, preferably candidates with Front Office exeperience
Yêu cầu hồ sơ
- Online application to: Gửi email or Ms. Trinh - Recruitment Executive (028 3824 1234 - Ext: 2303 - 0989 848 845)
- Direct application to: Human Resources Department, Park Hyatt Saigon, 2 Lam Son Square, District 1
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THÔNG TIN LIÊN HỆ
Địa chỉ: 2 Lam Son Square, Ben Nghe Ward, 1 District, HCM
Điện thoại: T. +84 28 3824 1234 F. +84 28 3822 5588