Guest Services Officer - Business Center

Park Hyatt Saigon

Quy mô :

Ms. Trinh 0989848845 Chuyên viên Tuyển dụng
2 Lam Son Square, Ben Nghe Ward, 1 District, HCM

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Provides administrative support to EAM - Rooms and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.
  • Set up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval. Ensure all files are kept up to date at all times.
  • Delivers the brand promise and provide exceptional guest service at all times.
  • Provides excellent service to internal customers as appropriate.
  • Be familiar with the hotel’s products and services and policies.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Ensures that guest history records are accurately maintained.

Quyền lợi được hưởng

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

  • Receive full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…)
  • Associates Social Space (Designed by colleagues for colleagues)
  • Have 2 duty meals per working shift and snack twice per week
  • Be provided uniform and laundry service
  • Discount 50% for F&B service at our restaurants
  • Free parking at our associate parking area
  • Be developed for future internal, transfer/ promotion
  • Attend Associate Social Activities
  • Complimentary rooms in Hyatt hotels and resorts all over the world

Yêu cầu công việc

  • Ideally with diploma in Hospitality 
  • Well developed computer knowledge, particularly in the use of MS Office 
  • Minimum 2 years of working experience in hotel operation, preferably candidates with Front Office exeperience

Yêu cầu hồ sơ

  • Online application to: Gửi email or Ms. Trinh - Recruitment Executive (028 3824 1234 - Ext: 2303 - 0989 848 845)
  • Direct application to: Human Resources Department, Park Hyatt Saigon, 2 Lam Son Square, District 1

Guest Services Officer - Business Center

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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THÔNG TIN LIÊN HỆ

Park Hyatt Saigon

Địa chỉ: 2 Lam Son Square, Ben Nghe Ward, 1 District, HCM

Điện thoại: T. +84 28 3824 1234 F. +84 28 3822 5588

Website: https://saigon.park.hyatt.com/en/hotel/home.html