manager-vip-services

Manager, VIP Services

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Phòng Nhân sự +84 (0) 235 626 3333 – Ext: 256 Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam

Theo dõi Nhà tuyển dụng này

Mô tả công việc

- Develop and manage the VIP Services area to cultivate relationships with high worth casino guests.

- Responsible for the direct supervision and oversight of the day to day supervision of the VIP Services department.

- Attend and participate in player events and promotions.

- Accessible to handle all guest needs and provide support for VIP Services Executives.

- Report on the progress of VIP Services activities including, but not limited to, VIP Reservations, VIP Services on floor services such as comping, business revenues etc.

- Coordinate outside events, to include booking airfare, transportation and event tickets and Participate in the planning of the International marketing calendar when necessary.

- Generate daily player arrival and departure lists through guest reservations.

- Coach VIP Services executives to build player relationships with new, maintenance and inactive players. Train new hosts as they are hired on.

- Serves as a point person in the resolutions of customers complaints and service recoveries.

- Express a willingness to learn new skills and maintain a high quality of guest service according to HOIANA Values.

- Evaluate the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.

- Other Duties as assigned by Management.

Quyền lợi được hưởng

• Staff Village

• Medical Insurance for Employee

• Shuttle Bus

• Training Opportunities

Yêu cầu công việc

- Minimum 3-6 years previous VIP Services management experience preferred with at last 2 years in supervisory role.

- Bachelor’s Degree preferred or equivalent work experience in a related field

- Must be able to clearly communicate with Guests in conversational English and/or process a second or third language will be an advantage.

- Proven leadership ability to influence, develop, and empower employees to achieve objectives with a “team” approach.

- Must possess excellent organizational skills and written and verbal communication skills.

- Good Computer Skills.

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Gửi email

Lưu ý: bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

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Chức danh Địa điểm Ngày kết thúc Mức lương
Assisstant Manager, Fire & Safety 30/11/2019 Thỏa thuận
Duty Engineer, Engineering 28/11/2019 Thỏa thuận
Executive, Compliance 30/01/2020 Thỏa thuận
Supervisor, VIP Butler - Gíam sát, mảng phục vụ khách hàng VIP 30/11/2019 Thỏa thuận
Assistant Manager, F&B Outlet 28/11/2019 Thỏa thuận
Supervisor, F&B Outlet 26/11/2019 Dưới 1 triệu
Executive, VIP Butler (Chuyên viên, mảng phục vụ khách hàng VIP) 30/11/2019 Thỏa thuận
Assistant Manager, PAS 26/11/2019 Thỏa thuận
Commis 1 (Nhân viên bếp 1) 30/11/2019 Thỏa thuận
Bartender (Nhân viên pha chế) 30/11/2019 Thỏa thuận
Senior Server (Nhân viên phục vụ nhà hàng cấp cao) 30/11/2019 Thỏa thuận
Manager, F&B Outlet 26/11/2019 Thỏa thuận
Supervisor, PAS 26/11/2019 Thỏa thuận
Duty Manager, Engineering 28/11/2019 Thỏa thuận
Assistant Manager, MEP 28/11/2019 Thỏa thuận
Chef de Cuisines, Culinary 26/11/2019 Thỏa thuận
Assistant Manager, Casino Bar 26/11/2019 Thỏa thuận
Sous Chef, Culinary 26/11/2019 Thỏa thuận
Chef De Partie, Culinary 26/11/2019 Thỏa thuận
Supervisor, Entertainment 26/11/2019 Dưới 1 triệu
Technician, Audio & Visual 26/11/2019 Thỏa thuận
Assistant Chief Steward, Culinary 26/11/2019 Dưới 1 triệu
Storekeeper, Culinary 26/11/2019 Thỏa thuận
Assistant Manager, Retail 26/11/2019 Thỏa thuận
Coordinator, Retail 26/11/2019 Thỏa thuận
Officer, Surveillance Operations 28/11/2019 Thỏa thuận
Officer, Security Operations 27/11/2019 Thỏa thuận
Representatives, Rewards Club - Marketing Operations 31/12/2019 12 - 20 triệu
Executive, VIP Reservation 30/12/2019 Thỏa thuận
Assistant Manager, Player Development 30/12/2019 Trên 60 triệu
Executive, Player Development 30/12/2019 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Chế độ đãi ngộ5/10
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THÔNG TIN LIÊN HỆ

Hoi An South Development LTD - CASINO

Địa chỉ: Tay Son Tay Hamlet, Duy Hai Commune, DuyXuyen District, Quang Nam Province, Vietnam

Điện thoại: +84 (0) 235 626 3333 – Ext: 256

Website: http://career.hoiana.com/