Operator/ Nhân viên tổng đài
- Hạn nộp: 30/01/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
Huyện Phú Quốc - Kiên Giang
Mô tả công việc
• Process all incoming and outgoing calls accurately and courteously
• Ensure smooth internal telecommunication as per Hotel Standards
• Record and control wake-up calls accurately
• Assist guests with international calls and directory queries. Address guests by name whenever possible
• Bill call costs
• Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor
• Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
• Page staff member when requested
• Abide by principles of guest privacy
• Be aware of local telephone listings and frequently dialed numbers
• Advise defects on switchboard equipment to Supervisor
• Maintain a clean work environment
Quyền lợi được hưởng
- Dynamic, professional & open minded working environment.
- Joining training courses according standard of AccorHotels.
- Good salary, benefits and bonus.
- Have annual physical examination.
- Accommodation and full meals provided.
- Shuttle bus for staff.
Yêu cầu công việc
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
Yêu cầu hồ sơ
- Health certificate within of six months
- Curriculum vitae in Vietnamese certified by local People’s Committee
- ID card
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- Khu Du Lịch Sinh Thái Bãi Khem, Thị Trấn An Thới, Huyện Phú Quốc, Tỉnh Kiên Giang, Việt Nam
Relaxed, friendly and something for everyone. This beach resort is the new addition to the Premier brand family and located on the beach in An Thoi Town, Phu Quoc. This residences featuring 745 modern designed rooms overlooking the massive cascading turquoise blue water, variety of choices for your dining pleasure and beach activities under the tropical sun. Premier Residences is the perfect holiday destination for solo traveler and the families.