Operator/ Nhân viên tổng đài

Hạn nộp: 19/03/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Khác

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
21/03/2024 20:30

Mô tả công việc

• Process all incoming and outgoing calls accurately and courteously

• Ensure smooth internal telecommunication as per Hotel Standards

• Record and control wake-up calls accurately

• Assist guests with international calls and directory queries. Address guests by name whenever possible

• Bill call costs

• Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor

• Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations

• Page staff member when requested

• Abide by principles of guest privacy

• Be aware of local telephone listings and frequently dialed numbers

• Advise defects on switchboard equipment to Supervisor

• Maintain a clean work environment

Quyền lợi được hưởng

- Dynamic, professional & open minded working environment.

- Joining training courses according standard of AccorHotels.

- Good salary, benefits and bonus.

- Have annual physical examination.

- Accommodation and full meals provided.

- Shuttle bus for staff.

Yêu cầu công việc

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

Yêu cầu hồ sơ

- Letter

- Resume

- Health certificate within of six months

- Curriculum vitae in Vietnamese certified by local People’s Committee

- ID card

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Premier Residences Phu Quoc Emerald Bay

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Quy mô:
Khu Du Lịch Sinh Thái Bãi Khem, Thị Trấn An Thới, Huyện Phú Quốc, Tỉnh Kiên Giang, Việt Nam
Relaxed, friendly and something for everyone. This beach resort is the new addition to the Premier brand family and located on the beach in An Thoi Town, Phu Quoc. This residences featuring 745 modern designed rooms overlooking the massive cascading turquoise blue water, variety of choices for your dining pleasure and beach activities under the tropical sun. Premier Residences is the perfect holiday destination for solo traveler and the families.