Senior Server (Nhân viên phục vụ nhà hàng cấp cao)

Hoi An South Development LTD - CASINO

Quy mô : 1.000 - 4.999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Clean and tidy the serving equipment.
  • Clear and set tables.
  • Maintain stock levels and control monthly inventory.
  • Store food, beverages and equipment properly.
  • Interact with internal staff and external guests from Asian and international countries.
  • Keep menus and beverage lists in good condition.
  • Know and understand drink lists, menu items, products and services, and upsell alternatives.
  • Know and understand all the resort’s facilities and services.
  • Rotate among the different sub-departments of the Food & Beverage Division as required.
  • Serve guests and take their orders; repeat orders back to guests for clarification.
  • Deliver high quality products and services to every guest.
  • Introduce available beverages and make recommendations.
  • Open wine and spirits bottles.
  • Greet guests in a warm, welcoming and courteous manner.
  • Address guests’ requests and handle complaints promptly and to their satisfaction.
  • Establish a rapport with guests and build good customer relationships.
  • Inform management about guests’ comments.
  • Work with initiative to seek and offer assistance as required from team members or supervisors.
  • Interact with department and company team members, management, and contractors professionally and positively.
  • Adhere to the company policies and procedures and comply with the Code of Conduct.
  • Remain well-mannered and well-groomed as per department and company standards at all times.
  • Follow health and safety standards and strive for constant improvement to avoid health and injury hazards.
  • Perform other related duties as assigned.

Quyền lợi được hưởng

• Staff Village

• Medical Insurance for Employee

• Shuttle Bus

• Training Opportunities

Yêu cầu công việc

  • Minimum of 1-year F&B experience in a sizable and international hotel/casino.
  • Hospitality specific qualifications is an advantage.
  • Basic product knowledge of food & beverages and preparation methods; cash handling is an advantage.
  • Knowledge of POS Software.
  • Customer service oriented, good communication and interpersonal skills, good salesmanship.
  • Well-groomed, excellent hygiene, confident, friendly and polite.
  • Team player who responds quickly to demands and thrives in a high-pressure work environment.
  • Able to work on shifts and be flexible regarding work schedules according to business demands.
  • Must be able to sit or stand for long periods of time while performing duties.
  • Must be able to multi-task.
  • High School or equivalent working experience
  • Ability to communicate in English and Mandarin to deal with guests and internal staff from Asian and International countries; knowledge of Cantonese is an advantage.

Yêu cầu hồ sơ

Apply on our Talent Network at career.hoiana.com or submit CV to email Gửi email

Senior Server (Nhân viên phục vụ nhà hàng cấp cao)

Chức danh Ngày kết thúc Mức lương
Shift Manager, Security Operations 27/03/2020 Thỏa thuận
Pit Manager, Table Games 30/10/2020 Thỏa thuận
Supervisor, Table Games 30/03/2020 Thỏa thuận
Dealer Inspector, Table Games 30/03/2020 20 - 30 triệu
Experienced Dealer, Table Games 31/03/2020 12 - 20 triệu
Nhân viên tập sự chia bài - Trainee Dealer 31/12/2020 8 - 12 triệu
Officer, Security Operations 25/02/2020 Thỏa thuận
Executive, Database (Casino Marketing) 31/03/2020 Thỏa thuận
Executive, Strategy Analyst 30/05/2020 Thỏa thuận
Officer, Surveillance Operations 26/02/2020 Thỏa thuận
Executive, VIP Reservation 29/02/2020 Thỏa thuận
Representatives, Rewards Club - Marketing Operations 31/05/2020 12 - 20 triệu
Investigator, Corporate Risk & Investigations 29/02/2020 Thỏa thuận
Guest Services Ambassador, VIP Services 31/03/2020 Thỏa thuận
Supervisor, Casino Service & Telemarketing 31/03/2020 Thỏa thuận
Officer, Receiving & Warehouse 29/02/2020 Thỏa thuận
Supervisor, Security Operations 26/03/2020 Thỏa thuận
Messenger, Human Resources 29/03/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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