Manor Club / Retreat Associate

Hoiana Hotels

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Coordinate with other departments to facilitates increased levels of communication and guest satisfaction.
  • Maximizes the room revenue and ensure the success of the room’s upselling program in front office.
  • Update oneself regularly on the product knowledge i.e. rooms category, hotel facilities and services, and in house promotions.
  • Maintains regular and constant contact with Guest Service Associates – Downtime Retreat and monitors their contact with guests.
  • Assist handling of VIP, special attention, longstay and regular guests to ensure efficient check-in/out process in Downtime Retreat and guests’ stay are memorable to encourage future repeat stays.
  • Provides constant feedback to hotel management and department heads concerning service issues, including guest desires, complaints and comments.
  • Ensure the tracking system in place to capture the guest preferences.
  • Ensure guest preferences are actively implemented and integrated in guest experience journey
  • Measure current levels of service performance against previously measured, benchmarked performance and constantly strives for improvement.
  • Maintains open and excellent communication with all departments heads.
  • Maintains up to date status in house group, functions, arrivals and departures. Review VIP, special attention, longstay and regular guests arrivals and makes certain that the guest needs for special requests are met.
  • Additional duties are necessary and assigned.

Quyền lợi được hưởng

  • Insurance
  • Training & Development
  • Accommodation - Hoiana Staff Village
  • Annual leave
  • Heath checkup
  • Employee shuttle bus service
  • Uniform

Yêu cầu công việc

  • Good communication skill in English verbal, listening and writing
  • Minimum of 2 years hotel experience

Yêu cầu hồ sơ

Full CV

Manor Club / Retreat Associate

Chức danh Ngày kết thúc Mức lương
Bartender 28/07/2020 Thỏa thuận
Bell Captain 30/07/2020 Thỏa thuận
Outlet Supervisor 30/07/2020 Thỏa thuận
Public Area Attendant 30/07/2020 Thỏa thuận
Chef de Cuisine 30/07/2020 Thỏa thuận
Sous Chef 30/07/2020 Thỏa thuận
Chef De Partie 30/07/2020 Thỏa thuận
Oder taker 30/07/2020 Thỏa thuận
Information Technology Officer 28/07/2020 Thỏa thuận
Senior Carpenter 30/07/2020 Thỏa thuận
Duty Engineer 30/07/2020 Thỏa thuận
Front Desk Supervisor / Rooms Controller 30/07/2020 Thỏa thuận
Waiter / Waitress 30/07/2020 Thỏa thuận
Digital Marketing Manager 30/07/2020 Thỏa thuận
Commis Chef 30/07/2020 Thỏa thuận
Demi Chef De Partie 30/07/2020 Thỏa thuận
Sous Chef - Associates Dining 30/07/2020 Thỏa thuận
Stewarding Supervisor 28/07/2020 Thỏa thuận
Chief Concierge 30/07/2020 Thỏa thuận
Room Attendant 30/07/2020 Thỏa thuận
Guest Service Centre 30/07/2020 Thỏa thuận
Concierge Supervisor 30/07/2020 Thỏa thuận
Manor Club / Retreat Manager 30/07/2020 Thỏa thuận
Public Area Supervisor 30/07/2020 Thỏa thuận
Guest Service Centre Supervisor 30/07/2020 Thỏa thuận
Administrative Assistant - F&B 30/07/2020 Thỏa thuận
Housekeeping Coordinator 30/07/2020 Thỏa thuận
Floor Supervisor - 15 Vacancies 30/07/2020 Thỏa thuận
Manor Club / Retreat Supervisor 30/07/2020 Thỏa thuận
Administrative Assistant to Hotel Manager 30/07/2020 Thỏa thuận
Guest Experience Executive 30/07/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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