Guest Relations Agent

Hạn nộp: 07/02/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Điện Bàn - Quảng Nam

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Nhân viên

Cập nhật
06/02/2024 21:14

Mô tả công việc

- Provide professional and differentiated services to customers

- Proactively service customers to leave satisfactorily

- Support customer service to ensure consistent application of company brand standards and service culture

- Work responsibly for all operations in the lobby

- Allocate a room so that customers can be fully satisfied at check-in

- Helping all customers get information about the hotel's facilities and providing the best personal service

Quyền lợi được hưởng

*Attractive salary

* Professional and friendly working environment

* Competitive benefit package

- 2 days off/ week, 12 annual leaves/ year

- 24h accidental insurance, health care insurance for self and dependents

- Uniform, staff meals, shuttle bus are provided

Yêu cầu công việc

- Understanding of the hotel operations process (especially GRO related sector)

- Business standard ability (MS-Office and Opera etc)

- Knowledge of hotel facilities, services, and general knowledge of the area (tourist information, etc.)

- 2-year college graduate, bachelor degree preferred(Hotel management related major preferred)

- Experience in various cultural backgrounds preferred

- Good English communication skills

Yêu cầu hồ sơ

CV in English/ Vietnamese

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

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Đánh giá (5)

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Sắp xếp đánh giá:

Shilla Monogram Quangnam Danang Resort – The Shilla Hotels & Resorts, Samsung Group

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Quy mô:
Lạc Long Quân, Điện Ngọc, Điện Bàn, Quang Nam Province, Vietnam
The Shilla Hotels & Resorts, the Hospitality brand of South Korean conglomerate Samsung maintains elegance and a tradition of winning guests’ hearts with the aim of becoming a “Premium Lifestyle Leading Company”. Under its new brand Shilla Monogram, Shilla Monogram Quangnam Danang will be a lifestyle beachfront resort comprising 308 guestrooms, several restaurants, and bars, recreation, wellness, and meeting facilities. Centering on the openness of the resort’s indoor and outdoor spaces there is a sense of design continuity between each open space and an atmosphere that harmonizes with the surrounding nature. Located at one of the world’s beautiful beaches, one side faces the ocean, Shilla Monogram Resort allows guests to enjoy their stay overlooking a stunning view that creates a relaxing, contemplative atmosphere. The hotel’s 309 guestrooms take into account the needs and perspectives of resort guests and are devised to be a tailored space. By bringing your qualification and passion to work at our properties, you will help us achieve our vision: offering customers the lifestyle of their dream based on trust.