Reservation Agent

Four Seasons Resort The Nam Hải

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.

Quyền lợi được hưởng

  1. Shuttle bus from Da Nang & Hoi An
  2. Meals & uniform
  3. Service charge
  4. Unlimited contract 
  5. All benefits as per labour law

Yêu cầu công việc

  1. Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms
  2. Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head
  3. Answer General Reservations e-mail, retrieve and distribute mail and process brochure requests.
  4. Handle guest complaints in accordance with Four Seasons policy.
  5. Process WRO, Trust, Internal Reservations, and FIT reservations
  6. Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
  7. Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
  8. Monitor Front Desk reservations made night prior, address any reoccurring issues
  9. Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival.
  10. Process Employee Comp requests, handle Friends & Family requests with guidance from Department Head or Assistant Manager
  11. Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
  12. Respond according to the crisis management plan to any resort emergency or safety situation

Yêu cầu hồ sơ

  1. Application letter
  2. CV
  3. Health check
  4. ID Card 
  5. Photo
  6. Degree and certification (if any)
  7. Interested candidate please submit your CV directly at the resort, through website hoteljob or via emails: Gửi email or Gửi email

Reservation Agent

Chức danh Ngày kết thúc Mức lương
Không có tin tuyển dụng nào trong gian.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá