Assistant Club Lounge Manager | Trợ lý quản lý quầy Club Lounge
- Hạn nộp: 15/11/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Personally and frequently verifying that guests are receiving the best possible service during their stay at Hotel.
- Having a deep understanding of the hotel’s vision and integrate this into your actions
- Support daily Executive Lounge operations, staff scheduling, inventory control, and administrative tasks.
- Ensure excellent guest service, handle complaints, and build strong relationships with VIP guests.
- Monitor service quality, cleanliness, buffet presentation, and compliance with brand standards and SOPs.
- Coordinate with other departments to ensure smooth operations and guest satisfaction.
- Assist in staff training, coaching, grooming inspections, and performance monitoring.
- Monitor billing accuracy, upselling activities, and cost control.
Quyền lợi được hưởng
- Employee benefit card offering discounted rates in Accor Hotels worldwide;
- Develop your talent through learning programs by Academy Accor;
- Opportunity to grow within your property and across the world;
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21;
- Year end bonus base on annual performance;
- Public holidays cash benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary);
- Annual leave (+ 12 public holidays mentioned above);
- Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee during probation;
- 24/7 Personal Accident Insurance;
- Parking fee;
- 2 duty meals at Staff Canteen;
- Uniform covered by the Hotel;
- Carte Bienvenue;
- National under local contract (Vietnamese candidate only).
Yêu cầu công việc
- At least 2 years experience in the same position in luxury hotels (Front Office)
- Guest service-oriented; excellent interpersonal and communication skills
- Familiar with Opera system, strong Managerial Leadership experience and qualities
- Public relations skills and Fluent English & Vietnamese (verbal and written)
- HACCP Knowledge is a plus
- Good knowledge of Loyalty programs and CRM
- National under local contract
Yêu cầu hồ sơ
- Thank you for taking the time to express your interest in the job opportunity at Sofitel Saigon Plaza.
- If you want to apply for this position, please contact us via email: Vi.Nguyentuong(at)sofi******* or Vi.vien(at)sofi*******
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Quy mô:
17 Đường Lê Duẩn, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
Sofitel Saigon Plaza harmonizes the sophistication of French art de vivre with the vibrancy of local Vietnamese culture, delivering a luxury hospitality experience enriched by genuine heartfelt service. Conveniently located in a tranquil enclave on Le Duan Boulevard, Sofitel Saigon Plaza places you in the heart of Ho Chi Minh City's business, cultural, and shopping district. The hotel boasts 286 rooms and suites adorned with refined décor and deluxe amenities, a fitness center featuring advanced exercise equipment, and an outdoor swimming pool with breathtaking city views. Sofitel Saigon Plaza also features five dining establishments serving local and French cuisine, seven polished meeting rooms, and an opulent ballroom equipped with state-of-the-art facilities, making it the ideal destination for business, leisure, meetings, and gatherings. Top 3 Best Business Hotels in Ho Chi Minh City | Business Traveller Awards Asia Pacific 2023 Travelers' Choice Award | TripAdvisor 2023 Hotel of the Year Award | Harper’s Bazaar Vietnam Star Awards 2022


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