Quy mô :
H/R NA HRM
Ha My Trung Block, Dien Duong Ward, Dien Ban Town, Quang Nam Province
Mô tả công việc
- Handle daily correspondences and respond to initial inquiries and requests promptly.
- Answer phone calls and treat the guests with courtesy.
- Process and follow up the reservations obtained through Travel Agent, Tour Operator, Corporates, FIT…
- Ensure confirmations completed and sent promptly.
- Handle daily operation of the reservation and ensure the follow up of the contracts, room rate and hotel policy.
- Follow the reservation cancellation and amendment procedures of the hotel.
- Implement the policy of the hotel on guaranteed and No show reservations.
- Follow all required information to ensure that the guest has a pleasant stay.
- Update the room availability on the websites
- File all processed reservations and correspondences daily and make sure that all files are kept up to date.
- Make sure that the correspondences are correct compared with the data in the computer
- Prepare daily Arrival Guest List and inform all special requests, meal request to concerned departments prior to check in date (when Reservation Manager is absent).
* Finance and Accounting:
- List pre-pay bookings for accountant to chase and follow up the payment.
- Inform accountants and receptionist about advance deposits and payment
- Support accounting department in dealing with outstanding accounts from TA/TO, oversea TO when necessary.
- Inform all departments of arrivals and special requests, VIP guests and make sure the updated information is always on time prior to guest arrival.
- Liaise with F&B, Kitchen about the meal booking, menus.
- Liaise with accountant regarding all financial aspects of Reservations.(deposit, prepayment).
Quyền lợi được hưởng
* Attractive salary/ Mức lương thu hút
* Competitive benefit package/ Chế độ phúc lợi cạnh tranh
* Social Insurance, Medical Insurance & Unemployment Insurance/ BHXH, BHYT & BHTN
* 13th month salary/ Lương tháng 13
* 02 weekly days off/ 02 ngày nghỉ hàng tuần
* 03 sets of annually uniform/ 03 bộ đồng phục trên năm
* Duty Meal at Staff Dining Room/ Bữa ăn trong ca làm việc tại Nhà ăn nhân viên
Yêu cầu công việc
- University Degree is an advantage.
- Fluent English, a second language will be an advantage (better if it’s the same where the hotel is based).
- Hotel reservation basic.
- 1 year in the company in similar position in large hotels.
- Ability to do teamwork and independent work.
- Good health, know how to arrange goods.
- Quick, careful.
- Having skills in calculating and counting goods.
- Having a sense of responsibility, able to withstand work pressure
Yêu cầu hồ sơ
Aplly CV online via Hoteljob.vn, or:
Send CV directly to email: Gửi email or HR Office of X2 Hoi An @ Ha My Trung Block, Dien Duong Ward, Dien Ban Town, Quang Nam Province
|Chức danh||Ngày kết thúc||Mức lương|
|Mason/Painter (Thợ Xây/ Thợ Sơn)||20/03/2020||Thỏa thuận|
|Sous Chef||20/03/2020||Thỏa thuận|
|Chef de Partie||20/03/2020||Thỏa thuận|
|Driver/ Nhân viên lái xe||20/03/2020||Thỏa thuận|
|Training Manager||20/03/2020||Thỏa thuận|
|Director of Sales & Marketing||20/03/2020||Thỏa thuận|
|Sales Manager||20/03/2020||Thỏa thuận|
|Sales Executive||20/03/2020||Thỏa thuận|
|Marketing Manager||20/03/2020||Thỏa thuận|
|Reservation Agent||20/03/2020||Thỏa thuận|
|Duty Engineer||20/03/2020||Thỏa thuận|
|Electric Technician (Nhân viên kỹ thuật điện)||20/03/2020||Thỏa thuận|
|Air-con technician||20/03/2020||Thỏa thuận|
|Mechanic & Plumbing Technician||20/03/2020||Thỏa thuận|
|Pool Technician (NV Kỹ thuật hồ bơi)||20/03/2020||Thỏa thuận|
|Carpenter (Thợ mộc)||20/03/2020||Thỏa thuận|
|Housekeeping Supervisor||20/03/2020||Thỏa thuận|
|Room Attendant||20/03/2020||Thỏa thuận|
|Public Area Attendant||20/03/2020||Thỏa thuận|
|Housekeeping Runner||20/03/2020||Thỏa thuận|
|Linen/ Uniform Attendant||20/03/2020||Thỏa thuận|
|Housekeeping Clerk||20/03/2020||Thỏa thuận|
|F&B Service Supervisor||20/03/2020||Thỏa thuận|
|F&B Service Attendant||20/03/2020||Thỏa thuận|
|Bartender/ Bartista||20/03/2020||Thỏa thuận|
|Commis (Nhân viên phụ bếp)||20/03/2020||Thỏa thuận|
|Stewarding Supervisor||20/03/2020||Thỏa thuận|
|Stewarding Attendant||20/03/2020||Thỏa thuận|
|Pastry Chef||20/03/2020||Thỏa thuận|
|Front Office Supervisor||20/03/2020||Thỏa thuận|
THÔNG TIN LIÊN HỆ
Địa chỉ: Ha My Trung Block, Dien Duong Ward, Dien Ban Town, Quang Nam Province