Quy mô : 100 - 499
Ms Trâm Không liên hệ Cồn Hến (turn left at 200 Nguyen Tri Phuong St.), Hội An, Quảng Nam
Mô tả công việc
• Monitor and handle guest complaints and ensure guest satisfaction, as well as refresh and develop treatments.
• Assist the Spa Reception team to upsell Spa bookings.
• Be responsible for educate other departments about Spa treatments to assist in upselling treatments.
• Check the reception area, the music system and air-conditioning.
• Identify and solve problems in a professional manner.
• Check the spa areas to ensure standards.
• Check over all staffs that have PH and AL to be clear when the spa is not busy or there is low season.
• Check over the grooming of all therapists.
• Check the reception area and all spa-booking sheets.
• Create a staff roster per week.
• Attend and participate in training sessions/ meetings as required.
• Assist instructors to complete the job assignments in a safe and professional manner using proper safety techniques.
• Oversee the smooth running of the fitness operations on a day-to-day basis to achieve high levels of guest satisfaction.
• Establish effective communication with instructors to gain their trust and respect through work sample.
• Maintain regular quality control inspections of fitness standards.
• Assist in implementing new and effective training programs.
• Handle the entire Spa department accurately. Adhere to Spa policies regarding advance reservation times.
• Handle therapist requests
• Deal with complaint from therapist via receptionist and via
• Double-check all spa bookings.
• Know all available spa services.
Quyền lợi được hưởng
Yêu cầu công việc
- At least Bachelor degree in any field or bachelor degrees in resort/spa management or related degrees
- 3 years working experience as Beauty/ Spa Therapist
- Strong inter-personality and leadership skills
- English skills and computer literate are prefered
Yêu cầu hồ sơ
|Chức danh||Ngày kết thúc||Mức lương|
|SPA SUPERVISOR||20/02/2021||Thỏa thuận|
|Assistant Spa Manager||29/06/2020||Thỏa thuận|
THÔNG TIN LIÊN HỆ
Địa chỉ: Cồn Hến (turn left at 200 Nguyen Tri Phuong St.), Hội An, Quảng Nam
Điện thoại: +84 (0) 235 386 6888