Guest Relation Officer

Thông tin cơ bản

Số lượng
3

Nơi làm việc
Thành Phố Huế - Huế

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
10/01/2020 09:30

Welcome and greet all arriving and in-house guests in a friendly, helpful and courteous manner.
Assist guests with all check-in procedures, issuing room keys and answering any questions.
Excellent knowledge of the resort and facilities as well as of daily events, activities as well as food & beverage functions in order to provide accurate information to guests.
Be fully informed about the daily movement of the hotel (arrivals, departures, VIP guests and rest functions)
Manage all guests’ complaints in a professionally way and ensure that every issue has been resolved promptly and effectively.
Liaise closely with Reception, Housekeeping and F&B regarding VIP amenities and special requests.
Performing other duties that may be assigned by Front Office Manager.

- Attractive salary and allowances

- Performance bonus (yearly)

- Social insurance, health insurance, unemployment insurance

- Participate in our annual team building activities

- A great opportunity to work in a dynamic and professional working environment.

- Good chance to study and develop career path stably.

- Proven experience as Guest Relations Officer ideally in a 4/5* luxury hotel.

- Fluency in English language.

- Good command of a second language (Russian, German, French) would be a plus.

- Computer literacy and knowledge of Opera, Fidelio or Smile programs.

- Excellent communication and interpersonal skills.

- Application form

-Curriculum Vitae

- Family register, ID and medical certificate

- Certificate of qualifications

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Quy mô:
05-07 Hoàng Hoa Thám, TP Huế (Đối diện Bưu điện tỉnh TT Huế).
White Lotus Hotel is a brand new luxury 4 star hotel located in the city centre of Hue just minutes from Trang Tien bridge and Nguyen Dinh Chieu Pedestrian Street. Offering an inventory of 83 guest rooms and suites along with 2 dining options and our convention centre has four halls for 150 up to 1000 guests. Whether you're on a business trip or on vacation with the family, you will feel comfortable with the services and facilities at our hotel.