Housekeeping Manager
- Hạn nộp: 15/03/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Thành Phố Hội An - Quảng Nam
Làm theo ca
Buồng phòng
09/03/2021 11:17
Mô tả công việc
• All stars selected meet the essential requirements of the employee specifications for their position
• Stars passing probation period have been trained in all essential tasks as per self-leadership assessment form
• Training plans for all stars are prepared, implemented and regularly updated
• A sufficient number of certified OJS skills trainers are available in each outlet to implement the training plans
• Star performers and high potentials have access to further professional and personal development training as per training plan
• An active talent spotting program is in place to support succession planning and career growth for shining stars.
• All employees complete a self-leadership review and attend a formal performance review before the end of their probation
• On job performance is regularly observed and assessed informally. Good performance is acknowledged, poor performance is coached
• All direct reports receive a formal annual performance review prior to contract renewal
• All rooms and public areas are cleaned in timely manner as per operational requirement
• All rooms and public areas are inspected daily and any issues are reported immediately to the relevant department
• All Housekeeping stars demonstrate the Fusion Maia service behaviours at every point of contact
• The Sequences of Service (SOS’) are consistently applied in all areas of the department
• Mini bar control is in place and all items are charged to guests account and all items in guest rooms are checked daily and replenished or replaced if needed
• Linen control is in place and according to the hotels par stock
• Uniform controls are in place and according the hotels par stock
• All linen and uniforms are always in good condition and available for the hotels operation
• Damaged linen an uniforms are reported and discarded
• Guest laundry is handled with care and picked up as per guest requests and returned timely manner as per hotels policy
• Strict store controls are in place
• Costs are in line with the approved budget
• Replacements are in line with the budget
• FF&E controls and yearly plans are in place and follow the approved budget
• Any costs which are not budgeted are reported immediately to the management
• All stars work efficient and manning costs are in line with the budget
• All stars follow the daily checklists and times for each tasks are reported
• Stars are trained and aware of HHCAP standards and follow strictly
• All equipment and chemicals are kept safe and all stars are trained about usage and safety as per SOP
• All stars are groomed and take care of personal hygiene as per company standards
• Daily, weekly and monthly reports are prepared in time and sent to management
• All collateral in rooms are up to date and in good condition
• Cost controls for all expensed in the department are in place and costs are according to the budget
• Controls of all furniture, fixtures and equipment are in place and replacements are in line within the budget
• Yearly departmental budget is created with the General Manager and Financial Controller
•Other duties are performed as assigned by the Head of Management.
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Quyền lợi được hưởng
Yêu cầu công việc
• High-school education completed with some technical or certification training preferred.
• Fundamental knowledge of bartending in class of drinks and beverages.
• English with ability to communicate clearly as well as ability other language would be beneficial
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- Cồn Hến (turn left at 200 Nguyen Tri Phuong St.), Cẩm Nam, Hội An, Quảng Nam, Vietnam
Hoi An Memories Resort & Spa is located in the area of Cam Nam on an island in the Thu Bon and is right at the heart of UNESCO- Word Heritage Site-Hoi An. The picturesque resort offers an exceptional experience through professional services and luxury products. Ideal for couplers, honeymooners, solo travels or families, the art of relaxation is available to all.
Thông tin liên hệ
- Phòng nhân sự