Housekeeping Manager
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
• All stars selected meet the essential requirements of the employee specifications for their position
• Stars passing probation period have been trained in all essential tasks as per self-leadership assessment form
• Training plans for all stars are prepared, implemented and regularly updated
• A sufficient number of certified OJS skills trainers are available in each outlet to implement the training plans
• Star performers and high potentials have access to further professional and personal development training as per training plan
• An active talent spotting program is in place to support succession planning and career growth for shining stars.
• All employees complete a self-leadership review and attend a formal performance review before the end of their probation
• On job performance is regularly observed and assessed informally. Good performance is acknowledged, poor performance is coached
• All direct reports receive a formal annual performance review prior to contract renewal
• All rooms and public areas are cleaned in timely manner as per operational requirement
• All rooms and public areas are inspected daily and any issues are reported immediately to the relevant department
• All Housekeeping stars demonstrate the Fusion Maia service behaviours at every point of contact
• The Sequences of Service (SOS’) are consistently applied in all areas of the department
• Mini bar control is in place and all items are charged to guests account and all items in guest rooms are checked daily and replenished or replaced if needed
• Linen control is in place and according to the hotels par stock
• Uniform controls are in place and according the hotels par stock
• All linen and uniforms are always in good condition and available for the hotels operation
• Damaged linen an uniforms are reported and discarded
• Guest laundry is handled with care and picked up as per guest requests and returned timely manner as per hotels policy
• Strict store controls are in place
• Costs are in line with the approved budget
• Replacements are in line with the budget
• FF&E controls and yearly plans are in place and follow the approved budget
• Any costs which are not budgeted are reported immediately to the management
• All stars work efficient and manning costs are in line with the budget
• All stars follow the daily checklists and times for each tasks are reported
• Stars are trained and aware of HHCAP standards and follow strictly
• All equipment and chemicals are kept safe and all stars are trained about usage and safety as per SOP
• All stars are groomed and take care of personal hygiene as per company standards
• Daily, weekly and monthly reports are prepared in time and sent to management
• All collateral in rooms are up to date and in good condition
• Cost controls for all expensed in the department are in place and costs are according to the budget
• Controls of all furniture, fixtures and equipment are in place and replacements are in line within the budget
• Yearly departmental budget is created with the General Manager and Financial Controller
•Other duties are performed as assigned by the Head of Management.
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Quyền lợi được hưởng
Yêu cầu công việc
• High-school education completed with some technical or certification training preferred.
• Fundamental knowledge of bartending in class of drinks and beverages.
• English with ability to communicate clearly as well as ability other language would be beneficial
Yêu cầu hồ sơ

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Đảo Ký Ức Hội An, 200 Nguyễn Tri Phương (rẽ trái), Cẩm Nam, Hội An, Quảng Nam.
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https://www.hoianmemoriesland.com
3 NĂM LIÊN TIẾP HOI AN MEMORIES RESORT & SPA ĐƯỢC VINH DANH “KHU NGHỈ DƯỠNG CÓ DỊCH VỤ HÀNG ĐẦU CHÂU Á” - Tiếp tục khẳng định vị thế trên bản đồ du lịch quốc tế, Hoi An Memories Resort & Spa - thuộc quần thể du lịch nghỉ dưỡng - giải trí - nghệ thuật Đảo Ký Ức Hội An được World Travel Awards vinh danh là "Khu nghỉ dưỡng có dịch vụ giải trí hàng đầu châu Á 2024". - Đây là lần thứ 3 liên tiếp Hoi An Memories Resort & Spa nhận giải thưởng danh giá từ “Oscar của ngành du lịch Thế giới”. - Tọa lạc giữa dòng sông Hoài thơ mộng, Hoi An Memories Resort and Spa mang lại cho du khách chuỗi trải nghiệm dịch vụ và những hình thức giải trí sáng tạo, khác biệt thông qua các câu chuyện văn hóa và lịch sử của vùng đất Hội An và Việt Nam. --------------------------------------------------------------------------------------------------------------------------- HOI AN MEMORIES RESORT & SPA TRIUMPHANTLY CROWNED “ASIA’S LEADING ENTERTAINMENT RESORT” FOR THREE CONSECUTIVE YEARS - In a testament to its enduring excellence on the global stage, Hoi An Memories Resort & Spa, a part of the Hoi An Memories Land - a renowned resort - entertainment - art complex - has once again been exalted by the World Travel Awards, receiving the distinguished title of "Asia's Leading Entertainment Resort 2024" - This marks the third consecutive year that Hoi An Memories Resort & Spa has been given this prestigious honor by an organization often known as the “Oscar of the Global Tourism Industry.” - Nestled in the heart of the poetic Hoai River, Hoi An Memories Resort & Spa offers a range of unique services and creative entertainment experiences that immerse guests in the rich cultural and historical narratives of Hoi An and Vietnam. “We are unique because we tell about the cultural stories”
Thông tin liên hệ
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Phòng Nhân Sự - HR
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