Recreation Manager

- Is the primary contact of point for recreation activities.

- Is totally responsible for guests' satisfaction in recreation field.

- Makes sure that guests' feedback is taken seriously.

- Makes sure that guests' complaints are appropriately handled.

- In collaboration with all departments ensures that the hotel delivers the brand's customer promise.

- Co-ordinates the maintenance of all Fitness facilities and equipment.

- Supervises the delivery of all Fitness services.

- Is responsible for the safety of all guests. This includes but not limits to provide emergency care and treatment as required until the arrival of emergency medical services.

- Is responsible for the Fitness and swimming membership program.

- Supervises the performance of all staff in the Recreation Deparment.

- Co-ordinates the sale and promotion of departmental products and services in conjunction with Sales & Marketing team.

- Assists with the development of new products and services.

- Assists with the evaluation of sales and marketing activities.

- Complies with all Hotel and corporate guidelines (e.g. signage guidelines, safety guidelines, etc)

- Delivers high quality service to guests.

- Schedules fitness, sports and recreation activities.

- Attends group and function rundown meetings to ensure inclusion of appropriate recreation activities

- Handles all requests regarding fitness, sport and recreation activities.

- Demonstrates advanced knowledge of the general principles of fitness and training, concepts of health and the effects of exercise on the human body.

- Demonstrates advanced knowledge of the general principles of nutrition and influence on the performance of exercise activities.

- Traces relevant statistic about innovative fitness, sport and recreation activities with a view to implement

- Assists departments in developing attitudes of health and well-being of staff through fitness, sport and recreation programs.

- Selects and maintaisn a range of fitness activities and equipment.

- Teaches a multitude of exercise techniques from a variety of fitness scenarios.

- Programs exercises for individual guests as requested.

- Is conversant with emergency evacuation and fire procedures for relevant department.

- Team management and cross-departmental responsibilities

- Works closely with Sales and Marketing on sales or promotion programs.

- Cooperates with other deparments to maintain good condition of equipment and facilities.

- Is sales oriented

- Initiates/launches sales/promotion programs for Recreation

- Management and administration

- Is totally responsible for the department's performance.

- Complies with the resort's policies and procedures in terms of budgetting, filing, contracting, billing

- Respects Recreation SOPs.

- Manages the budget, staffing and revenue of the Department.

- Ensures that the workplace remains clean and tidy.

- Maintains hotel standards for hygiene and physical appearance.

- Maintains general cleanliness and order within the department.

- Adheres to all fire and safety regulations.

- Ensures respect of the hotel's commitments to the "Environment Charter" (energy saving, recycling and sorting waste etc).

- Report to the Director of Resort

• Entitled to the full mode of the company

• Bonus: KPI performance

• Bonus: Service Charge

• Pension: as per Vietnamese law

• And other welfare regimes according to the company's regulation

- Diploma or Vocational Certificate in Physical Education or equivalent

- 2 years experience directly related to the duties and responsibilities specified. CPR Certified; First aid certificate.

- Ensure all staff embody the same mindset by developing each individual's sense of curiosity, open-mindedness, interpersonal skills and sense of initiative.

- Must be able to speak, read, write and understand the primary language(s) used in the workplace.

- Must be able to read and write to facilitate the communication process.

- Ability to react calmly and effectively in emergency situations.

- Skill in the application of Life guarding surveillance and rescue techniques.

- Knowledge of CPR and emergency medical procedures.

- Ability to swim.

- Knowledge of customer service standards and procedures.

- Most tasks are performed in a team environment with the employee acting as a team leader. - There is minimal direct supervision.

- Extensive knowledge of the hotel, its services, and facilities.

- First Aid / CPR / Life guard Certification. Ability to pass pre-employment physical skills evaluation as stipulated by the department.

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Email: Tin đã hết hạn/Tin đã hết hạn

Phone: 0865.456.989