Member Experience Manager/ Trưởng nhóm trải nghiệm khách hàng
- Hạn nộp: 30/06/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận 1 - TP HCM
Giờ hành chính
Khác
06/05/2020 18:10
Mô tả công việc
Being the face of Dreamplex comes with some exciting tasks, such as:
- Creating a fun, inspiring, and welcoming environment for our members and guests.
- Engaging the community, assisting in bringing people together, and creating a sense of belonging.
- Coordinating and executing engaging events and gatherings.
- Providing a “Member Obsessed” level of service and coaching others to do the same.
- Thinking outside the box to make huge fans out of our members.
- Managing the Member Experience Team (including communication, scheduling, data and analytics reporting, strategy).
- Collaborating with fellow Member Experience Managers, reporting and discussing strategy with leadership.
- Building relationships and coordinating with landlords, local agencies and government officials to adhere to building standards and regulations.
- Coordinating with other departments including sales, marketing, accounting, HR, IT, for various projects.
- Managing and monitoring budgets, long-term strategy and business plans.
- Managing members needs and billing via coworking management software.
- Flexibility to work across all locations, at varying time schedules.
Quyền lợi được hưởng
- Working in a startup that’s moving fast and making waves
- Opportunity to grow as we grow
- A collaborative and caring team
- Competitive compensation & benefits
- Working in a growing industry and being a part of the cause for success for thousands of entrepreneurs and professionals.
Yêu cầu công việc
- 5+ years of hospitality and guest relations or retail and customer service experience
- Facilities management exp
- Ability to manage a budget
- Genuine care for people and a want for providing the best experience
- Easy going, bubbly, and open with communication
- Ability to think on your feet, critically and creatively
- Equal ability to work autonomously and on a team
- Good time-management, priority-setting, deadline achievement
Yêu cầu hồ sơ
We are looking for entrepreneurial, caring and driven individuals. If you are interested in working with us, send your CV to
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 25 - 99
- 21 Nguyễn Trung Ngạn, phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam
- https://dreamplex.co
Dreamplex is Vietnam’s leading flexible workplace experience provider. We design and deliver people-centric work experiences that help fast-growing companies attract and retain talent and help employees have the best day at work possible. We do this by reimagining every element of the work experience; from welcoming lounges to the hospitality-level care from our team, and from vibrant common spaces to the events and activities that we run in them multiple times a week.
Thông tin liên hệ
- Grace Nguyen - Senior HR Lead