Member Experience Manager/ Trưởng nhóm trải nghiệm khách hàng

Dreamplex

Quy mô : 25 - 99

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Being the face of Dreamplex comes with some exciting tasks, such as:

  • Creating a fun, inspiring, and welcoming environment for our members and guests.
  • Engaging the community, assisting in bringing people together, and creating a sense of belonging.
  • Coordinating and executing engaging events and gatherings.
  • Providing a “Member Obsessed” level of service and coaching others to do the same.
  • Thinking outside the box to make huge fans out of our members.
  • Managing the Member Experience Team (including communication, scheduling, data and analytics reporting, strategy).
  • Collaborating with fellow Member Experience Managers, reporting and discussing strategy with leadership.
  • Building relationships and coordinating with landlords, local agencies and government officials to adhere to building standards and regulations.
  • Coordinating with other departments including sales, marketing, accounting, HR, IT, for various projects.
  • Managing and monitoring budgets, long-term strategy and business plans.
  • Managing members needs and billing via coworking management software.
  • Flexibility to work across all locations, at varying time schedules.

Quyền lợi được hưởng

  • Working in a startup that’s moving fast and making waves
  • Opportunity to grow as we grow
  • A collaborative and caring team
  • Competitive compensation & benefits
  • Working in a growing industry and being a part of the cause for success for thousands of entrepreneurs and professionals.

Yêu cầu công việc

  • 5+ years of hospitality and guest relations or retail and customer service experience
  • Facilities management exp
  • Ability to manage a budget
  • Genuine care for people and a want for providing the best experience
  • Easy going, bubbly, and open with communication
  • Ability to think on your feet, critically and creatively
  • Equal ability to work autonomously and on a team
  • Good time-management, priority-setting, deadline achievement

Yêu cầu hồ sơ

We are looking for entrepreneurial, caring and driven individuals. If you are interested in working with us, send your CV to

Gửi email.

Member Experience Manager/ Trưởng nhóm trải nghiệm khách hàng

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