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Member Experience Manager/ Trưởng nhóm trải nghiệm khách hàng

  • Hạn nộp: 30/06/2020
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
2
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Giờ hành chính
Ngành nghề
Khác
Cập nhật
06/05/2020 18:10

Mô tả công việc

Being the face of Dreamplex comes with some exciting tasks, such as:

  • Creating a fun, inspiring, and welcoming environment for our members and guests.
  • Engaging the community, assisting in bringing people together, and creating a sense of belonging.
  • Coordinating and executing engaging events and gatherings.
  • Providing a “Member Obsessed” level of service and coaching others to do the same.
  • Thinking outside the box to make huge fans out of our members.
  • Managing the Member Experience Team (including communication, scheduling, data and analytics reporting, strategy).
  • Collaborating with fellow Member Experience Managers, reporting and discussing strategy with leadership.
  • Building relationships and coordinating with landlords, local agencies and government officials to adhere to building standards and regulations.
  • Coordinating with other departments including sales, marketing, accounting, HR, IT, for various projects.
  • Managing and monitoring budgets, long-term strategy and business plans.
  • Managing members needs and billing via coworking management software.
  • Flexibility to work across all locations, at varying time schedules.

Quyền lợi được hưởng

  • Working in a startup that’s moving fast and making waves
  • Opportunity to grow as we grow
  • A collaborative and caring team
  • Competitive compensation & benefits
  • Working in a growing industry and being a part of the cause for success for thousands of entrepreneurs and professionals.

Yêu cầu công việc

  • 5+ years of hospitality and guest relations or retail and customer service experience
  • Facilities management exp
  • Ability to manage a budget
  • Genuine care for people and a want for providing the best experience
  • Easy going, bubbly, and open with communication
  • Ability to think on your feet, critically and creatively
  • Equal ability to work autonomously and on a team
  • Good time-management, priority-setting, deadline achievement

Yêu cầu hồ sơ

We are looking for entrepreneurial, caring and driven individuals. If you are interested in working with us, send your CV to

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ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô: 25 - 99
  • 21 Nguyễn Trung Ngạn, phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam
  • https://dreamplex.co
  • Dreamplex is Vietnam’s leading flexible workplace experience provider. We design and deliver people-centric work experiences that help fast-growing companies attract and retain talent and help employees have the best day at work possible. We do this by reimagining every element of the work experience; from welcoming lounges to the hospitality-level care from our team, and from vibrant common spaces to the events and activities that we run in them multiple times a week.

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