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Duty manager / Quản lý ca trực

  • Hạn nộp: 31/07/2023
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Thành Phố Nha Trang - Khánh Hòa, Thị Xã Cam Ranh - Khánh Hòa, Huyện Cam Lâm - Khánh Hòa
Giờ làm việc
Làm theo ca
Ngành nghề
Khác
Cập nhật
15/06/2023 08:30

Mô tả công việc

  The Duty Manager is responsible and accountable, under the direction of the Front Office Manager or/and Director Of Room for the efficient overall day to day operations of the hotel whilst on duty. They are to maintain the highest standard of guest service and satisfaction.

 The Duty Manager is responsible for engendering team spirit and motivation in all staff. They must also be fair and just in any staff disciplinary action required.

 The Duty Manager is also expected to be a “hands on” Manager. By this we expect that they be prepared to lend “hand on” assistance if a hotel area/department becomes very busy. It must be emphasized that this “hand on” assistance must be approached with the “hotel as a whole” in mind, and must not be detrimental to the efficient operations of the other areas.

 The duty manager is in charge of guest safety in case of emergency.

 Supervise, control, co-ordinate and plans the daily activities of guest with front office personnel.

 Check daily arrival for VIP/IP/Group and Regular FIT clients.

 Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking.

 Ensure working of all Front Office Policies and Procedures.

 Introduce Hotel facilities and special service to guest while rooming.

 Check/ensure most friendly, promptly and courteous attitude of Front Office Staff.

 And perform others task related at position responsibility

Quyền lợi được hưởng

• Competitive salary

• Service charge

• Transportation return Nha Trang to Cam Ranh

• Discounted accommodation in 9,200 Hotels and Resorts worldwide

• Social insurance, health insurance and unemployment insurance

• Annual bonus (paid before Tet Holiday)

Yêu cầu công việc

- Good communication skills.

- Good writing skills.

- Proficient in the use of Microsoft Office and Front Office System.

- Problem solving, training and organizational abilities.

- Strong Leadership skills in managing teams.

- Fluent in English.

Yêu cầu hồ sơ

CONTACT INFORMATION/ THÔNG TIN LIÊN HỆ

Email: Tin đã hết hạn

Phone number : 0258 3999 288 – Ext. 8434 – HR Department.

Wyndham Grand KN Paradise Cam Ranh Hotel / - KN Cam Ranh Co. Ltd., Long Beach, Cam Ranh Peninsula, Cam Nghia Ward, Khanh Hoa Province, 650000, Vietnam

Khách sạn Wyndham Grand KN Paradise Cam Ranh, Bãi Dài, TP. Cam Ranh, P. Cam Nghĩa, Khánh Hòa, Viet Nam.

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