Operation Manager - South Area

1.Work with HR to build:

- Operation SOP

- Company Policy

- On board training program

- Training Roadmap

- Store KPI - Audit system

- Employees performance review

- Training & coaching & develop team member

- Lead & supervise a team of area Area managers

- Control Turn over within agreement %

2. Work with GM/Accounting/ Purchasing

- Order process

- Inventory process on IPOS

- Finiancal handling process

- Finalize supplier to minimize Cogs

3. Work with GM, MKT team

- Contribute idea to drive traffic to the store

- Ensure all MKT campaign apply effectively: Staff well-train, program set up on Ipos, table tent, standee delivery to store on time, display properly.

- Feedback MKT campaign status

4. Operation

-Ensure that operation team can deliver highest quality of product & high service standard.

- Control Food cost within Agreement %

- Control Waste & Breakage within Agreement %

-Control Staff cost within Agreement Headcount & Budget

- Control store expense

-Develop & maintain a safe environment

-Responsible for achieving all operation goal

- Collect feedback data improve store performance

- Handle & dealing ops problem arise: Customers, staff, Maintenance

5. Company regularlation

-Ensure all company policies & procedure & checklist are follow strictly

• Bảo hiểm theo quy định
• Du Lịch
• Thưởng
• Đào tạo
• Tăng lương
• Công tác phí
• Phụ cấp thâm niên
• Chế độ nghỉ phép

- Good in English (all 4 skills)

- Fluent on Microsoft Office

- Related experience: at least 03 years

- Kỹ năng quản lý cấp trung (bao gồm nhưng không giới hạn: kỹ năng giao việc, giám sát; kỹ năng khích lệ, động viên; kỹ năng ra quyết định)/ Middle management skills (including but not limited to: delegation,supervision skills, encouraging skills, encouragement, decision-making skills

- Kỹ năng giao tiếp/ Communication skills

- Kỹ năng giải quyết vấn đề/ Solving problem skills

- Kỹ năng kiểm soát áp lực/ Pressure control skills

- Hướng tới khách hàng/ Customer oriented

- Nhận trách nhiệm/ Responsible

- Sẳn sàng /Willingness

- Chủ động/ Proactive

- Quyết đoán/ Decisive

- Bản sao CMTND (Công chứng)

- Bản sao giấy khai sinh

- Giấy khám sức khỏe

- Bản sao sổ hộ khẩu (Công chứng)

- Bản sao bằng cấp/chứng chỉ