Operations Manager - Associates Dining

Hoiana Hotels

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
  • Spends time in public areas observing associate-guest interaction and talking with guests, works through Heads of Department to coach associates in guest service skills as necessary.
  • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  • Maintains positive guest and colleague interactions with good working relationships.
  • Ensures that each cost center (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest.
  • Assists in the preparation of the Annual Business Plan.
  • Manages costs proactively based on key performance indicators, works with the respective Heads of Department as appropriate.
  • Assists in the inventory management and ongoing maintenance of operating equipment and other assets.
  • Monitors all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.
  • Works closely with other Leadership Committee members in a supportive and flexible manner, focusing on the overall success of the Dining and the satisfaction.
  • Ensures that all associates are up to date with the availability of seasonal and new products on the market.
  • Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.

Quyền lợi được hưởng

  • Insurance
  • Training & Development
  • Accommodation - Hoiana Staff Village
  • Annual leave
  • Heath checkup
  • Employee shuttle bus service
  • Uniform

Yêu cầu công việc

  • Degree in Food and Beverage, Hospitality Management or equivalent is an advantage
  • Minimum 5 years’ experience in a similar capacity
  • People and customer oriented, motivator and self-starter

Yêu cầu hồ sơ

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Operations Manager - Associates Dining

Chức danh Ngày kết thúc Mức lương
Bartender 28/07/2020 Thỏa thuận
Bell Captain 30/07/2020 Thỏa thuận
Outlet Supervisor 30/07/2020 Thỏa thuận
Public Area Attendant 30/07/2020 Thỏa thuận
Chef de Cuisine 30/07/2020 Thỏa thuận
Sous Chef 30/07/2020 Thỏa thuận
Chef De Partie 30/07/2020 Thỏa thuận
Order Taker 30/07/2020 Thỏa thuận
Information Technology Officer 28/07/2020 Thỏa thuận
Senior Carpenter 30/07/2020 Thỏa thuận
Reservations Agent 23/07/2020 Thỏa thuận
Duty Engineer 30/07/2020 Thỏa thuận
Front Desk Supervisor / Rooms Controller 30/07/2020 Thỏa thuận
Guest Service Manager (Duty Manager) 28/07/2020 Thỏa thuận
Outlet Manager 30/07/2020 Thỏa thuận
Waiter / Waitress 30/07/2020 Thỏa thuận
Digital Marketing Manager 30/07/2020 Thỏa thuận
Commis Chef 30/07/2020 Thỏa thuận
Demi Chef De Partie 30/07/2020 Thỏa thuận
Sous Chef - Associates Dining 30/07/2020 Thỏa thuận
Stewarding Supervisor 28/07/2020 Thỏa thuận
Chief Concierge 30/07/2020 Thỏa thuận
Room Attendant 30/07/2020 Thỏa thuận
Guest Service Centre 30/07/2020 Thỏa thuận
Bellman 28/07/2020 Thỏa thuận
Concierge Supervisor 30/07/2020 Thỏa thuận
Guest Services Associate - Front Desk 28/07/2020 Thỏa thuận
Manor Club / Retreat Manager 30/07/2020 Thỏa thuận
Public Area Supervisor 30/07/2020 Thỏa thuận
Guest Service Centre Supervisor 30/07/2020 Thỏa thuận
Administrative Assistant - F&B 30/07/2020 Thỏa thuận

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