- Hạn nộp: 30/10/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
Huế, Đà Nẵng, Quảng Nam
Làm theo ca
Mô tả công việc
- Ensure set up and equipment is functional and efficient of Banquet / Meeting / Catering areas. Be responsible for maintenance of audio and visual mobile equipmentof the hotel.
- Ensure that all employees deliver the brand promise and provide exceptional guest service at all times.
- Ensure that employees also provide excellent service to internal customers in other departments as appropriate.
- Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
- Handle guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
- Maintain positive guest and colleague interaction with good working relationships.
- Execute the repair, maintenance and engineering operations according to the departmental standards.
- Properly handle and maintain all power tools.
- Assist other trades persons or technicians when requested by Management
- Avoid unsightly hazards and complies with all local regulations and codes
- Ensure cleanliness of all work areas and protects the surroundings when executing duties
- Perform repairs and maintenance works and engineering operations to meet customers’ expectations
- Ensure energy conservation measures are in place
- Ensure fire, life and safety systems are operational
- Perform emergency procedures relating to fire, life and safety; e.g., such as attending to fire alarms, lift rescue
- Ensure timely completion of work orders and preventive maintenance tasks [Audio Visual Technician – Banquet Service]
- Ensure to provide efficient service and gather guests’ feedbacks.
- Accept and is willing to perform General Maintenance Activities outside of the original Routine
- Scope of Trade Training (i.e. A Civil Engineer who is willing to change a light bulb, or a MEP Engineer willing to paint a wall)
Quyền lợi được hưởng
- Training & Development
- Accommodation - Hoiana Staff Village
- Annual leave
- Heath checkup
- Employee shuttle bus service
Yêu cầu công việc
- Follow up and ensure no details are overlooked. Assume personal responsibility and accountability. Use thoughtful judgements. Avert or solve problems discreetly and promptly.
- Team player who values teamwork and is able to communicate effectively with all levels of associates.
- Minimum 1 year of working experience in any of F&B service; 1 year of audio visual working experience.
Yêu cầu hồ sơ
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- Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen District, Quang Nam Province, Vietnam
- +84 (0) 235 626 3333 – Ext: 586079
Situated in Quang Nam Province about one hour’s drive from Danang, Hoiana Hotels offers fantastic opportunities and attractive packages for professionals at every level across four hotel brands: Rosewood Hoi An Showcasing an exquisite sense of place, ultra-luxury Rosewood Hoiana features beautifully designed and appointed guestrooms and villas, superb wellness and recreational facilities, and memorable dining experiences. KHOS Hoiana Sleek, stylish and elegant, KHOS Hoiana blends connectivity and social gathering in contemporary living and event spaces with stunning sea views. New World Hoiana Hotel & Residences New World Hoiana Hotel & Residences offers supremely comfortable rooms and suites, state-of-the-art facilities and unforgettably warm and genuine service. Hoiana Hotel & Suites Premium in every aspect, our all-suite accommodations offer ocean views, creating restful, indulgent stays that pair perfectly with exciting resort entertainment. Take the next step in your career and be part of Vietnam’s most vibrant beachfront destination!