Guest Relations Manager

Hạn nộp: 15/04/2022
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Làm theo ca

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Quản lý, điều hành

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
07/04/2022 13:50

Mô tả công việc

Job Summary – (Role Summary)

Manage the daily operations of the Front Office Department including reception, guest relation, operator, concierge, drivers and business corner by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the resort's business objectives. To perform the human resource function in ensuring staff selection, training, counseling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.

Quyền lợi được hưởng

- Attractive, competitive salary

- Accommodation/ Meals: Sunhome with full amenities according to 3-star hotel standards; 3 meals/ day.

- Transportation for receiving work/home leaves with regard to level of employees and distance from home to resort

- The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group's entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Danang Wonder...)

- S, H, U Insurance.

- Holiday/ New Year bonus, 13th month salary

- Other benefits of Sun Group.

Yêu cầu công việc

Required Skills –

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Good writing skills

• Proficient in the use of Microsoft Office and OPERA

• Problem solving, reasoning, motivating, organizational and training abilities

• Strong Leadership skills in managing teams

• Ability to manage complex relationships

Qualifications –

• Bachelor’s degree in Hotel Administration, Business Administration or equivalent

Experience –

• 3 years of guest service / hotel experience with one year in a management capacity, or an equivalent combination of education and experience.

• Type and level of experience required may vary slightly based on size and complexity of operation

Yêu cầu hồ sơ

Please send your CV through this Hoteljob application or contact us via the email address: Tin đã hết hạn

Note: We will contact to the candidates shortlisted.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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New World Phú Quốc Resort

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Quy mô:
KDLST Bãi Khem, Khu phố 6, TT An Thới, Phú Quốc
https://phuquoc.newworldhotels.com/
New World Phu Quoc Resort is situated on the southwestern tip of Phu Quoc facing acclaimed Kem Beach. Guests can select from 375 villas in seven configurations starting from 124 square metres in size to the grand 414-square-metre Presidential Villa. Every thatched-roof villa includes a private swimming pool. The resort’s private stretch of Kem Beach is a magnet for water sports, beach lounging and magnificent sunsets, but the meandering pathways through the resort’s landscaped gardens also lead guests to a myriad of additional recreational options, including an outdoor swimming pool, fitness centre and studio, a 16-treatment-room spa and kids’ club for little vacationers. Restaurants and bars satisfy holiday indulgence with an all-day café, specialty restaurant, pool bar and beachside restaurant offering lush tropical ambience and views to accompany island, regional and international cuisines.