Resort Manager

New World Phú Quốc Resort (Kem Beach)

Quy mô :

Phòng Nhân Sự 0773706291 KDLST Bãi Khem, Khu phố 6, TT An Thới, Phú Quốc

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Job Summary

In general, a hospitality management job description includes duties in three major areas:

  • Daily Operations, Finances, and Marketing
  • Customer Service
  • Human Resources

Essential Duties and Responsibilities 

Daily Operations, Financial, and Marketing Duties:

  • Oversee product stocking, accounting, and marketing efforts at the resort. 
  • Hire contractors to perform services, such as painting or plumbing
  • Ensure all supplies, from housekeeping materials to furniture, are in good condition and in stock
  • Monitor payroll, customer billing, and expense accounts
  • Oversee and approve marketing and sales campaigns
  • Approve discounts drafted by marketing and sales coordinators

Customer Service

  • Ensure positive customer experiences by maintaining high-quality facilities and remedying problems
  • Conduct room, kitchen, and grounds inspections to make sure that they are all up to code
  • Greet guests at arrival
  • Create standards surveys, and find acceptable solutions to problems that may arise
  • Keep abreast of local happenings in order to book tours or recommend activities to guests unfamiliar with the area
  • Coordinate functions or events for your guests

Human Resources Responsibilities

  • Be in charge of hiring, training, and scheduling new staff members
  • Maintain employee records and fire ineffective employees
  • Set goals for employees and help staffs achieve these goals 

Quyền lợi được hưởng

  • Attractive, competitive salary
  • Accommodation/ Meals: Sunhome with full amenities according to 3-star hotel standards; 3 meals/ day.
  • Transportation for receiving work/home leaves with regard to level of employees and distance from home to resort
  • The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group's entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Danang Wonder...)
  • S, H, U Insurance.
  • Holiday/ New Year bonus, 13th month salary
  • Other benefits of Sun Group.

Yêu cầu công việc

Required Skills 

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Problem solving, reasoning, motivating, organizational and training abilities

• Strong Leadership skills in managing teams

• Ability to manage complex relationships


• Bachelor’s degree in Hotel Administration, Business Administration or equivalent


• 5-7 years in similar positions and the same scale of hotel (>1000 rooms).

• Type and level of experience required may vary slightly based on size and complexity of operation

Yêu cầu hồ sơ

Please send your CV through this Hoteljob application or contact us via the email address: Gửi email

Note: We will contact to the candidates shortlisted.

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New World Phú Quốc Resort (Kem Beach)

Địa chỉ: KDLST Bãi Khem, Khu phố 6, TT An Thới, Phú Quốc

Điện thoại: 02973716666