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Chief Engineer/ Kỹ sư trưởng

  • Hạn nộp: 31/12/2021
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận Nam Từ Liêm - Hà Nội
Giờ làm việc
Giờ hành chính
Cập nhật
05/05/2022 23:18

Mô tả công việc

Administration

· Fully in charge and responsible for the smooth function of the department’s administration, including the maintenance of an efficient filing system.

· Makes sure that all documents related to the operation of the department are being kept up to date and that all records are correctly maintained and filed, including the applicable Code Compliance Certificates (CCC) and local authority inspection reports for the property and its systems.

· Assumes full responsibility for the preparations and timely submittal of all reports follow through proper analysis.

· Maintains a comprehensive library of manuals and parts list of all operational equipment, as well as a complete set of up to date drawings of all areas and systems.

· Ensure that the Engineering activities are aligned with the Engineering Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.

· Makes sure all corporate requirements are fulfilled and submissions and / or upload of all required documentation and data on time.

· Represents the Engineering function on the hotel's Department Heads.

· Oversees the preparation and update of the Departmental Operations Manuals.

· Maintain strong relationships and solid communications with local authorities, vendors and contractors for any emergency matters.

· Maintain strong relationships and solid communications with owning company’s Engineering department with clear Roles & Responsibilities in between for upkeeping all tasks and works.

· Ensure that all action plans and / or task schedules are prepared in advance and timely manner to maintain buildings, equipment, systems in best optimal condition.

· Ensure all contracts and work of scopes are correctly made.

· Conducts regular departmental communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

Customer Service

· Ensures that all employees deliver the brand promise and provide exceptional guest service at all times by following standards.

· Make sure all employees need to check and communicate thoroughly with Duty managers and/ or Housekeeping management before entering guest rooms and area. In case employees need to communicate with guests, appropriate employees need to be assigned or to be accompanied with Front Office or Housekeeping management.

· Ensures that employees also provide excellent service to internal customers in other departments as appropriate.

· Handles all guest and internal customer complaints and inquiries promptly in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

· Maintains positive guest and colleague interactions with good working relationships.

Financial

· Assumes full responsibility for the cost-effective operation of the Engineering Department.

· Works with Materials Management for the most economic purchase of parts and consumables and to write clear and concise purchase requests for each item.

· Controls and monitors closely all utility consumption, to ensure optimum energy usage by all departments in entire hotel and residence area, notifying upper management of areas of utility wastage that could be reduced/eliminated.

· Prepares the annual and revised Engineering budgets, forecasts in close cooperation with the Director of Finance, relevant to the operational requirements of the property.

· Keeps accurate records and monitor closely all Engineering budget expenditures.

· Proactively manage costs based on key performance indicators by analysing each cost per occupied room while still delivering the brand promise to the guest.

· Allocates and countersigns all invoices chargeable to the Engineering budget and forecast before they are processed and charged.

· Establishes an efficient system for the control and verification of all types of fuel deliveries to the premises. And Make sure we install proper security system in inlets area all the time.

· Establishes an efficient system for the control and verification of all types of utilities delivered to and consumed in the property.

· Maximizes employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.

· Strategically analyses business performance to facilitate accurate and meaningful forecasting.

· Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information

· Closely monitor and control to make sure all contracted vendors and contractors work correctly and efficiently in order to maximize their productivity and quality. In any case quality of work was not met to the expectation, need to resolve issues with upper management and owning company.

Operational

· Supervises closely all Engineering personnel in the performance of their duties, and delegate duties and responsibilities, as required.

· Develops and implements a comprehensive preventive maintenance programme for all equipment and systems in the hotel, residence area especially guest’s area including kitchen and laundry. All plans need to be discussed and submitted to upper management in advance.

· Coordinates and, if so requested, supervise special projects, tasks and employment of outside contractors. Closely monitor and control to make sure all works are done correctly and efficiently in order to maximize their productivity and quality and also to meet our Customer Service Standard especially in guest’s area.

· Establishes a well organized Engineering stores and properly control inventory.

· Implements a comprehensive elevator emergency procedure and initiate employee training regularly on emergency release procedures with the elevator manufacturer’s agent.

· Inspects at least twice monthly the entire building with particular attention to defective or deficient life safety features and to observe closely the condition of all operating equipment. Specific attention must be given to areas of difficult access.

· Make sure all equipment, systems in entire hotel and residence area are maintained best condition possible by closely working with related vendors and contractors especially for all life safety and security systems.

· Works closely with the Security Manager in preparation, implementation, regular trainings of an Emergency Response Plan including natural disaster (especially Typhoon, Storm and Flood), the operation and maintenance of all life safety and security systems.

· Assumes full responsibility for the functioning of all alarm systems and firefighting equipment.

· Conduct entire Fire Alarm system test including all lifts minimum 1 time a year together with concerned contractors and operation team.

· Conduct cleaning of all smoke detectors in the entire premise minimum 1 time a year. All cleaning schedule and plan need to be prepared and submitted to upper management in advance.

· Conduct cleaning of all FCU and Heating elements in the entire premise minimum 2 times a year. All cleaning schedule and plan need to be prepared and submitted to upper management in advance.

· Prepare and implement comprehensive 2 season Energy saving plans based on analysis on each item and discussion with operation team. Plans and schedules need to be submitted to upper management in advance.

· Conduct RMI (Room Maintenance Inspection) and repairing all guest’s area together with Front office and Housekeeping team. Cycle for entire hotel and residence area should be minimum 2 times a year.

· Advises upper management of potential improvements to the operation.

· Conducts regular training courses for hotel personnel in life safety and firefighting, in conjunction with the Human Resources Department.

· Establishes controls and monitors closely all environmental awareness and protection programmes, to ensure adherence by all departments in the hotel, notifying upper management of areas that need improvement in environmentally responsible practices.

· Ensures that the property, its systems and the operational procedures comply with all the prevailing local, national and Hyatt brand requirements, notifying upper management of areas of non-compliance, if any.

· Maximizes the energy efficiency of all equipment, notifying upper management of energy-inefficient equipment that should be replaced.

· Assumes full responsibility of maintenance and handling special projects on entire hotel and residence area by closely working with owning company’s engineering departments and contractors when necessary.

· Conduct daily walkthrough around entire premises to check and find any defect.

· Supervises the maintenance of gardens and grounds, including road surfaces.

· Be fully responsible for the implementation of all company life safety procedures.

· Always discuss with Operation team for setting up any maintenance schedule or special project schedule in advance to minimize hassles on operation and guest service.

· Personally monitor and check all works and tasks are being done correctly.

· Make sure maintain all hazardous items and area are in optimal and safe condition by following up on SOP, Government regulations and Brand standard.

· Works closely with other Department Heads and Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Makes sure that Engineering employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

People Management

· Oversees and assists in the recruitment and selection of all Engineering employees. To follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees.

· Oversees the punctuality and appearance of all Engineering employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.

· Maximises the effectiveness of Engineering employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.

· Conducts regular “Check-in” conversations and Performance Development Discussions with Engineering employees and to support them in their professional development goals.

· Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation.

· Supports the implementing, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

· Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.

· Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

· Feedback the results of the Colleague Experience Survey and to ensure that the relevant changes are implemented. 

Other Duties

· Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations for possible cooperation.

· Is knowledgeable in statutory legislation in employee and industrial relations.

· Exercises responsible management and behavior at all times and positively representing the hotel management team and Hyatt International.

· Ensures high standards of personal presentation and grooming.

· Responds to changes in the Engineering function as dictated by the industry, company and hotel.

· Reads the hotel's Employee Handbook and understand and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.

· Attends training sessions and meetings as and when required.

· Carries out any other reasonable duties and responsibilities as assigned

Quyền lợi được hưởng

WHAT WE CAN OFFER

  • A competitive salary upon qualification and experience.
  • Free nutritious lunch at hotel's canteen.
  • Free uniform, free access to locker hotel.
  • Room/food/service discount applied in all hotels/resort of Hyatt group all over the world.
  • Social contribution by law and personal accident insurance.
  • Opportunity to develop yourself within Hyatt.

Yêu cầu công việc

  • Progressive career with at least 3 years' experience as Chief Engineer in 5 stars hotels
  • Strong leadership skills to coach and manage a highly localised team.
  • Highly organised with excellent project management skills
  • University graduate with a degree in Engineering and PME certified Experience

Yêu cầu hồ sơ

Please kindly send your CV to hotel job

Subject: Date applying - Applied position - Your name.

Only short-listed candidates will be contacted for interview.

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô:
  • 36 Đường Lê Đức Thọ, Street, My Dinh 2, Nam Từ Liêm, Hanoi, Vietnam
  • Conveniently located in Hanoi’s fast-emerging business district and close to major sporting and convention sites, Crown Complex is a peaceful urban oasis where business travelers and leisure guests can enjoy seamless and relaxing experiences in its modern accommodation, elevated meeting spaces and dynamic culinary venues.

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