Spa Supervisor
- Hạn nộp: 30/03/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Phú Quốc - Kiên Giang
Làm theo ca
Vui chơi & giải trí
Trưởng ca/ Giám sát
07/03/2021 15:40
Mô tả công việc
Job Summary – (Role Summary)
- The overall responsibility of the Spa Supervisor is to assist the Spa Manager with daily operations and to provide direction to the Spa Team.
- Provide administrative support to all aspects of the Spa Area.
- Provide supervision and work direction to all Spa Team Members. Assist Spa Manager in the developmental review of all Team Members.
- Able to do treatment for Guest when necessary.
- Work closely with the Spa Manager to ensure smooth operation of reception and exceptional guest services.
- Effective training, cashier protocol, scheduling and supervision of Spa Reception.
- Handling daily administrative matters such as payroll, daily sales input, routinely updating and posting product sales reports.
- Forward vacation requests and scheduling requests to Spa Manager for approval.
- Inspire and maintain exceptional guest service
- Inspire and maintain professional staff that are service oriented, accurate, organized and practice safe and effective work habits.
- Ensure consistent delivery of Spa service by maintaining Spa Standards protocol
- Assist Spa Manager in effective handling and resolution of guest issues, including follow-up in a timely manner.
- Monitor the Spa emails and where necessary respond to emails in a polite manner
- Work closely with Spa Manager to ensure optimal function of Spa Soft
- Work closely with Maintenance Team with respect to facility mechanical needs.
- Instill exceptional systems and procedures for cleanliness and maintenance of all service areas by adhering to the Spa Standard requirements
- Ensure awareness of in-house functions and activities and relaying information to Team through Daily Guest News.
- Ensure Spa Reception is fully aware and trained to all services
- Collaborate with Spa Manager on Special Event planning and promotion.
- Collaborate with Spa Manager on products and spa menus
- Monthly Inventory
- Controlling products and equipment’s in Spa.
- Organize bookings of Group Contracts for multiple spa appointments
- Develop and maintain relations with all hotel departments
- Able to do overtime when needed.
- Other duties as required.
Quyền lợi được hưởng
- Attractive, competitive salary
- Accomodation/Meals: Sun Home with full amenities according to 3-star hotel standards; 3 meals/day
- Transportation for receiving work/home leaves with regard to level of employees and distance from home to resort
- The benefits only at Sun Group: Suncare Insurance, entertainment mode for yourself and your family in the Sun Group’s entertainment system in country (Hon Thom/ Ba Na/ Fansipan cable car/ Sun World Da Nang Wonder...)
- Holiday/ New Year bonus. 13th month salary
- Training & Development
Yêu cầu công việc
Required Skills –
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
- Proficient in the use of Microsoft Office, Micros and OPERA
- Problem solving and organizational abilities
- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
- Massage Certificate
- Minimum 1 years experience in a Spa Supervisor or spa-related position required
Yêu cầu hồ sơ
Note: We will contact to the candidates shortlisted.
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- Quy mô:
- KDLST Bãi Khem, Khu phố 6, TT An Thới, Phú Quốc
- https://phuquoc.newworldhotels.com/
New World Phu Quoc Resort is situated on the southwestern tip of Phu Quoc facing acclaimed Kem Beach. Guests can select from 375 villas in seven configurations starting from 124 square metres in size to the grand 414-square-metre Presidential Villa. Every thatched-roof villa includes a private swimming pool. The resort’s private stretch of Kem Beach is a magnet for water sports, beach lounging and magnificent sunsets, but the meandering pathways through the resort’s landscaped gardens also lead guests to a myriad of additional recreational options, including an outdoor swimming pool, fitness centre and studio, a 16-treatment-room spa and kids’ club for little vacationers. Restaurants and bars satisfy holiday indulgence with an all-day café, specialty restaurant, pool bar and beachside restaurant offering lush tropical ambience and views to accompany island, regional and international cuisines.
Thông tin liên hệ
- Phòng Nhân Sự - Nhan Su