Lounge Supervisor

Annam Gourmet

Quy mô : 500 - 999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

  • Delegate, manage, and supervise the staffs to make sure smooth running operations of the entire longue
  • Organize and supervise shiftsof the staffs including their attendance, appearance, presentation, etc.
  • Maintains ambiance by controlling lighting, cleanliness, background music if any, linen service, glassware, tableware, and utensil quality and placement; monitor food presentation and quality.
  • Carry out on-job-training for all service staffs within working hours
  • Plan menus for the day by consulting with chef; estimates food costs and profits; adjusts menus if needed
  • Manage the staffs well by orienting, training, assigning, scheduling, coaching, counseling, and rewarding or disciplining employees and provide feedback to keep them upbeat and productive
  • Communicate job expectations to the staffs by planning, monitoring, appraising, and reviewing based on their performance;
  • Ensure customer-service standards; resolve problems; complete audits;
  • Identify the trends in longue industry, determine or propose actions for system improvements; implement changes to promote the brand
  • Deliver superior guest services and ensure absolute customer satisfaction, handle effectively customer enquiries and complaints (if any)
  • Estimate consumption, forecast requirements and maintain inventory of the lounge
  • Control costs and minimize waste
  • Nurture a positive working environment and lead by example
  • Report on traffic, turnover of the stores

Quyền lợi được hưởng

- Lương +Phụ cấp + Thưởng hàng tháng

- Ký hợp đồng lao động và tham gia bảo hiểm đầy đủ cho người lao động theo luật

- Thăng tiến nội bộ đối với nhân viên làm việc gắn bó lâu dài

- 12 ngày nghỉ phép / năm

- Xem xét tăng lương, tăng cấp bậc

- Khám sức khỏe định kỳ hàng năm

- Du lịch hằng năm, tiệc cuối năm.

Yêu cầu công việc

Education: Culinary school diploma or BS degree in Business Administration/ hospitality

Software skills: Word, Excel, Power point

English : Good English communication

At least 2 years of experience as a Supervisor, preferably major in F & B, hotel, restaurants.

Key Requirements/ qualities:

  • Excellent verbal communication skills in both English & Vietnamese
  • Proven working experience as restaurant/longue manager
  • Quick-minded, strong problem-solving skills
  • Negotiation & persuasion Skills
  • Good observational & organizational, customer-oriented skills
  • Good management skills
  • Good understanding of restaurant/lounge operations, F&V, Marketing &Customer service
  • Good knowledge about Western cuisine
  • Computer literacy and familiarity with restaurant/longue management software
  • Strong leadership, motivational and interpersonal skills
  • Good & professional appearance

Yêu cầu hồ sơ

- Gửi CV qua email Gửi email hoặc liên hệ 0907044511 (Ms Trang)

Lounge Supervisor





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Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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