Lounge Supervisor
- Hạn nộp: 29/10/2020
- Mức lương: 8 - 12 triệu
Thông tin cơ bản
1
Quận 7 - TP HCM
Làm theo ca
Ẩm thực
N/A
11/05/2022 10:11
Mô tả công việc
- Delegate, manage, and supervise the staffs to make sure smooth running operations of the entire longue
- Organize and supervise shiftsof the staffs including their attendance, appearance, presentation, etc.
- Maintains ambiance by controlling lighting, cleanliness, background music if any, linen service, glassware, tableware, and utensil quality and placement; monitor food presentation and quality.
- Carry out on-job-training for all service staffs within working hours
- Plan menus for the day by consulting with chef; estimates food costs and profits; adjusts menus if needed
- Manage the staffs well by orienting, training, assigning, scheduling, coaching, counseling, and rewarding or disciplining employees and provide feedback to keep them upbeat and productive
- Communicate job expectations to the staffs by planning, monitoring, appraising, and reviewing based on their performance;
- Ensure customer-service standards; resolve problems; complete audits;
- Identify the trends in longue industry, determine or propose actions for system improvements; implement changes to promote the brand
- Deliver superior guest services and ensure absolute customer satisfaction, handle effectively customer enquiries and complaints (if any)
- Estimate consumption, forecast requirements and maintain inventory of the lounge
- Control costs and minimize waste
- Nurture a positive working environment and lead by example
- Report on traffic, turnover of the stores
Quyền lợi được hưởng
- Ký hợp đồng lao động và tham gia bảo hiểm đầy đủ cho người lao động theo luật
- Thăng tiến nội bộ đối với nhân viên làm việc gắn bó lâu dài
- 12 ngày nghỉ phép / năm
- Xem xét tăng lương, tăng cấp bậc
- Khám sức khỏe định kỳ hàng năm
- Du lịch hằng năm, tiệc cuối năm.
Yêu cầu công việc
Software skills: Word, Excel, Power point
English : Good English communication
At least 2 years of experience as a Supervisor, preferably major in F & B, hotel, restaurants.
Key Requirements/ qualities:
- Excellent verbal communication skills in both English & Vietnamese
- Proven working experience as restaurant/longue manager
- Quick-minded, strong problem-solving skills
- Negotiation & persuasion Skills
- Good observational & organizational, customer-oriented skills
- Good management skills
- Good understanding of restaurant/lounge operations, F&V, Marketing &Customer service
- Good knowledge about Western cuisine
- Computer literacy and familiarity with restaurant/longue management software
- Strong leadership, motivational and interpersonal skills
- Good & professional appearance
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 500 - 999
- Số 16-18 Hai Bà Trưng, Quận 1, TPHCM
- http://www.annam-gourmet.com/
Annam Gourmet Market opened its first store in Ho Tung Mau Street in Ho Chi Minh City in 2001. Immediately after its opening, its products and services became very popular with the growing number of foreign residents as well as locals who were also looking for best-quality produce and fine food that are of consistent supply and good quality. Annam Gourmet Market opened one more store in An Phu, HCMC in 2004, one in Hanoi in 2008, and another store in Phu My Hung, HCMC in 2009 due to the growing demand for availability of international-quality food and beverage. The stores carry a large display of gourmet groceries, cheese, organic products, gluten-free products, fruit and vegetables, gourmet deli, wine and other beverages. The product range and service has expanded immensely since the start and continues to respond to the local community’s feedback and suggestions. At two of the stores, you can meet and chat with your friends over coffee or a glass of wine with a platter of cheese at our Annam Gourmet Lounge Café.
Thông tin liên hệ
- Ms Trang - Recruiter