Night Manager

PHẠM VI CÔNG VIỆC/SCOPE OF WORKS

To assume full control of all areas of the hotel from 22:00 to 06:00; ensuring the comfort and well being of the guest, in accordance with agreed performance standards.

NHIỆM VỤ VÀ TRÁCH NHIỆM/DUTIES AND RESPONSIBILITIES• To be readily available at all times to deal with a problem or a complaint.

• To ensure that late arrivals are checked in correctly, allocated a room and their luggage sent to their room without delay.

• To ensure that late arrivals are aware of facilities available at night.

• To ensure that the guest is reminded about breakfast and newspaper orders.

• To ensure that the night cleaning staff are carrying out the duties allocated to them.

• To re-arrange rosters and duties in the event of illness or absenteeism.

• To ensure strict security measures are in operation and no unauthorised person has access to any part of the hotel.

• To ensure that no unruly or rowdy behaviour persists and to take the appropriate measures in the event of unreasonableness by any guest or staff members.

• To maintain the highest standards of personal appearance and hygiene, as well as ensuring that night staffs are correctly and smartly dressed.

• To ensure that notice boards have been updated for the coming day's business.

• To complete a night report detailing complaints, emergencies, incidents, maintenance or security needs, as well as a summary of action taken.

• To ensure that all keys are securely locked away.

• Minimum 4 year experience in the Front Office operation with at least 2 years supervisory experience.
• Knowledgeable of Front Office computer system; strong interpersonal and communication skills.

Hình thức nộp hồ sơ: (Tiếng Việt và Tiếng Anh)

1. Gửi trực tiếp về địa chỉ: 170 Võ Nguyên Giáp, Quận Sơn Trà, Đà Nẵng

2. Gửi CV về địa chỉ email: Tin đã hết hạn