Concierge - Nhân Viên Quầy Thông Tin

Hạn nộp: 27/12/2022
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
02/12/2022 17:57

Mô tả công việc

Assist guests with all inquiries, both hotel and non-hotel related

Conduct effective shift briefings to ensure hotel activities and operational requirements are known

Maintain detailed knowledge of the activities of the day and alert to any potential problems

Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events

Maintain adequate supplies of forms, brochures and ensure they are presented in line with hotel standards

Consult Log Book for information/request left by outgoing shift

Manage all incoming guest mail, messages, telexes, facsimiles and special deliveries, in accordance with policy

Manage outgoing guest mail, courier services, postage of parcels and freighting as directed by guests

Perform any other duties which may be assigned by the management from time to time.

Receive telephone calls and take messages for guests who are out, in accordance with hotel policy

Record incoming registered mail, telegram, parcel, telex in appropriate file

Upselling daily transportation and tour

Arrange the daily transport operation in terms of hotel cars and driver assignment to ensure daily transport operation is well organized and smoothly run

Quyền lợi được hưởng

• Insurance as labor law

• At least 14 annual leave, 2 day off per week

• Relocation, repatriation allowance

• Rest and relaxation, Home leave allowance

• Accommodation, uniform, transportation and meals are provided

• Service charge as revenue

• International working environment

• Healthcare insurance for personal at least 6 months and for family after working 2 years

• 24/7 accident insurance

Yêu cầu công việc

Previous experience in hospitality would be preferred

Commitment to delivering a high level of customer service

Be a good team player

Flexibility to work a variety of early and late shifts

Able to stand for long hours

Have a passion for customer service

Excellent communication skills

Good levels of written and spoken English.

Yêu cầu hồ sơ

Full CV

Email: Tin đã hết hạn

Hotline: 0919 859 020 (Ms. Leena)

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

Regent Phú Quốc

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Quy mô:
Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
https://recruitment.regentpq@ihg.com
At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.