Housekeeping Supervisor/Giám Sát Buồng Phòng
- Hạn nộp: 30/04/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Huyện Phú Quốc - Kiên Giang
Làm theo ca
Buồng phòng
Trưởng ca/ Giám sát
22/04/2024 17:45
Mô tả công việc
- Prepare a checklist, rooms assignment, follow-up tasks/responsibilities, and scheduled meal breaks of Room Attendants to use during their daily duties.
- Ensure Room Attendants are equipped with all needed supplies and tools to complete their duties.
- Lead the work of Room Attendants and ensure the established standards of cleanliness, assuring team work and coordination of efforts among colleagues in accomplishing tasks.
- Supervise and inspect the room cleanliness, condition, maintenance, functionalities of in-room guest devices and facilities.
- Logs daily events in Supervisor’s Logbook and follow-up on information reported by the other Supervisors daily.
- Raises job order to Engineering department for repair and maintenance work.
- Perform setup of guest’s in-room amenities (arrival, VIPs, special occasions, pre-departure) as per established standards.
- Liaise closely with Florists regarding floral arrangement in guest rooms.
- Supervise, and assist, deep cleaning and any other projects assigned by Assistant Housekeeping Manager or Housekeeping Manager.
- Report maintenance defects in guest rooms and common areas to Engineering Department and follow up.
- Ensure all equipment and machinery are cleaned and maintained in good condition and stored correctly.
- Submit to Housekeeping Manager regular reports on operating supplies & equipment and required equipment repair.
- Respond to guest requests, handle issues and complaints regarding guest room cleanliness or maintenance. If cannot be handled, escalate it to higher managers immediately.
- Maintain constant awareness of safety issues, such as wet floors/broken glasses/frayed electrical cords/water leaks, in public areas and take immediate follow-up actions in coordination with concerned departments to resolve the issues.
- Report accidents or injuries (for both guests and colleagues) to the Regent Service Centre immediately and keep Assistant Housekeeping Manager or Housekeeping Manager informed.
- Report any breakage/damage and loss of property in guest rooms and facilities to Assistant Housekeeping Manager or Housekeeping Manager.
- Report unusual behaviours/activities of any personnel in the resort premises to Assistant Housekeeping Manager or Housekeeping Manager.
- Comply with the Lost & Found policy and procedures of the resort.
- Work with Assistant Housekeeping Manager/Housekeeping Manager to prepare weekly work schedules, making sure that they reflect business needs and other key performance indicators.
- Assist in training and constantly coaching the colleagues to ensure their performances meet for the task requirements.
- Provide feedback on colleague performances and report well-deserved recognition or disciplinary issues to Assistant Housekeeping Manager or Housekeeping Manager.
- Make recommendations/suggestions related to operational requirement to Assistant Housekeeping Manager or Housekeeping Manager.
Quyền lợi được hưởng
• Insurance as labor law
• At least 14 annual leave, 2 day off per week
• Relocation, repatriation allowance
• Rest and relaxation, Home leave allowance
• Accommodation, uniform, transportation and meals are provided
• Service charge as revenue
• International working environment
• Healthcare insurance for personal at least 6 months and for family after working 2 years
• 24/7 accident insurance
Yêu cầu công việc
• Minimum of 1 year Floor Supervisor experience in 4 or 5 stars hotel/residence back ground
• Experience in Microsoft Office
• Management skill and good communication skill
• Good time management
• Able to work in shift and work under pressure
Yêu cầu hồ sơ
Hotline: 02973 88 0000/0919 290 709 (Phòng Nhân sự)
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
- https://recruitment.regentpq@ihg.com
At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.
Thông tin liên hệ
- Mr. Trường (Brio) - Recruitment Officer