Cluster Reservations Agent (HCM Office) - Nhân Viên Đặt Phòng Chung Regent & Intercontinental PQ (Văn Phòng Thành Phố Hồ Chí Minh)
- Hạn nộp: 31/03/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Phú Quốc - Kiên Giang
Giờ hành chính
Tiền sảnh
Nhân viên
17/04/2024 15:40
Mô tả công việc
- Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
- Promote the Hotel’s (and ICHG generally) products and services
- Maintain a high level of product and service knowledge about all ICHG Hotels in your region
- Develop and maintain a regular pattern of sales calls
- Prepare and execute action plans which increase reservation sales and associated business
- Record and process reservations made by phone/fax/email
- Accept wait list reservations
- Process amendments to reservations such as extensions, early departures, etc
- Manage “no show” reservations by investigation and recording of same
- Record special billing arrangements for groups and conventions
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
- Maintain knowledge of special rates/ offers/ promotions
- Monitor reservation levels and inform Managers of current and future occupancy rates
- Prepare reports as requested (eg to travel agents, business houses etc)
- Prepare reservation sales reports
Quyền lợi được hưởng
- Competitive salary
- Insurance as labor law
- At least 14 annual leave, 2 days off per week
- Service charge as revenue
- International working environment, join courses of IHG Group
- Healthcare insurance for personal at least 6 months and for the family after working 2 years
- 24/7 accident insurance
- Other benefits
Yêu cầu công việc
- Qualification: Graduated from University with a relevant discipline
- Foreign language: Fluent in English
- Have work experience of at least 01 years in equivalent positions
Yêu cầu hồ sơ
- Please send CV to email: recruitment.regentpq(a còng)ihg.com
- Phone: 0919290709 (Phòng Nhân sự)
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- Quy mô:
- Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
- https://recruitment.regentpq@ihg.com
At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.
Thông tin liên hệ
- Mr. Trường (Brio) - Recruitment Officer