Experience Attendant (Recreation Attendant) | Nhân viên Trải nghiệm Khách hàng

• Clean and prepare equipment for activities or recreational events, ensuring amenities and setups are ready before scheduled activities.
• Check reservations, in-house guest counts, and VIP lists while coordinating with other departments for smooth operations and accurate bookings and billing.
• Conduct excursions and activities safely and efficiently, ensuring high service standards and providing accurate information about resort activities, gym rules, and equipment usage.
• Present activity options and schedules, suggest personalized experiences, and answer guest inquiries while maintaining effective communication with guests, team members, and supervisors.
• Deliver exceptional service that exceeds guest expectations and receive or provide constructive feedback.
• Report damages or excessive wear for repair or replacement and ensure all equipment is checked and collected at the end of each shift.
• Maintain effective relationships with colleagues, contribute to team morale, and report punctually in proper uniform adhering to grooming and hygiene standards.
• Participate in training programs to enhance skills and efficiency, adhere to department policies related to fire, hygiene, health, and safety, and complete additional duties as assigned by supervisors.
• Exhibit professionalism, enthusiasm, and motivation in all aspects of the role.

• 100% salary in 2-month probation
• Social Insurance on 100% salary
• Annual Home leave ticket support
• Accommodation provided
• Uniforms and Laundry Service provided
• Relocation allowance to all positions provided
• 24/7 personal accident enrolled from starting date
• Duty Meals and Transportation provided
• 2,400,000 VND monthly allowance
• Worldwide learning & Career Development with Six Senses & IHG

• First Aid training or firefighting skills is an advantage.
• Knowledge of how to swim
• Knowledge of hospitality operations, including emergency evacuation drills.
• Very good command over written and spoken English.
• A second spoken language would be preferred.
• Some activities require the lifting of recreational equipment
• Majority of activities conducted are outdoors.
• Secondary education required. A Hospitality degree from a recognized hospitality school or previous experience is preferred
• Two years or more of experience in a similar role

If so, we’d love to hear from you! Please apply using one of the following methods:

• Submit your application via hoteljob.vn

• Email your CV to: careers-condao sixsensescondao.vn

• Contact us via phone: 0914 399 381 / 0914 399 384 (Zalo)

Please note: Only shortlisted candidates will be contacted.