Regent Club Attendant - Nhân Viên Phục Vụ Regent Club

Hạn nộp: 31/03/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Ẩm thực

Vị trí
Nhân viên

Cập nhật
17/04/2024 15:40

Mô tả công việc

Personalize interactions within the service process, aiming to make each visit to the Regent Club as memorable and unique as possible. Acknowledge guests and remember dining preferences as well as their names and preferred seating.
Personalize menu recommendations to guests for both food and beverage orders, by genuinely listening to the guest’s preferences and taking notes accordingly.
Discretely observe the guest and check their satisfaction, collect guest feedback and report to higher management to take immediate actions if necessary. Promtly response to guest issues and act with generosity.
Make sure that all food and beverage orders are served within the standard time and are checked for quality and presentation before serving to the guest table.
Make sure that all guest preferences, special request, food allergies and dietary restrictions are keyed in guest profile in the PMS system, communicated well within the Regent Club team, Regent Club Kitchen team, all dining outlets and throughout the resort to related departments.
Ensure to record daily beverage consumption in order to keep track of the stock and raise purchase requests when needed.
Ensure all tables are setup according to the Regent standards, tableware (plates, glasses, cutleries) is clean, polished and defect-free, and that service stations are fully stocked and ready for operation.
Ensure that the Regent Club and surrounding areas are always clean, the floor, tables, furniture and counters are dust- and stain-free, music playlist is adhered to Regent brand standard, the lights are appropriate to the time of the day, the working place is in a spotless condition. Follow cleaning checklists, take control and inspect the areas on a regular basis. Report any maintanence issues to the higher management for immediate rectification.

Quyền lợi được hưởng

Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
At least 14 annual leave, 2 days off per week
Relocation, repatriation allowance
Rest and relaxation, Home leave allowance: 1 million per 3 service months
Accommodation, uniforms, transportation, and meals are provided
International working environment
Insurance as labor law
Healthcare insurance for personnel for at least 6 service months and for the family after working 2 years
24/7 accident insurance
Other benefits

Yêu cầu công việc

Diploma or Vocational Certificate in Hospitality Skills or related field
At least 1-year of service in the five-star hotel
Possess the customer service-oriented mindset
Can work in rotated shifts
Fluent in English is a must
Able to use Opera or other Hotel Management Systems is prefered

Yêu cầu hồ sơ

Email: recruitment.regentpq(a còng)ihg.com
Phone: 02973 88 0000/ 0919 290 709 (Phòng Nhân sự)

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Regent Phú Quốc

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Quy mô:
Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
https://recruitment.regentpq@ihg.com
At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.