Concierge Supervisor / Giám Sát Quầy Thông Tin

Concierge Supervisor / Giám Sát Quầy Thông Tin

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Trưởng ca/ Giám sát

Cập nhật
27/07/2022 08:53

Mô tả công việc

Ensures personally the direct contact to the guest at the Concierge Desk.
Maintain a professional & friendly manner to communicate with the guests at all time.
Respond appropriately to guest concerns or complaints in a timely manner.
Provide guest assistance with florists, couriers, mail services, international calls, etc.
Ensure that all recommendations to Guest given are in line with the standards established
Promote team work and quality service through daily communications and coordination with other departments.
Ensure that each guest receives his luggage in room as soon as it is possible.
Ensure that the luggage for the guests who check out are sent to the lobby quickly once the guest has called.
Take note of all the information, questions, different problems and situations from guests to share & discuss with the team.
Ensure that the trolleys & concierge area are clean and shining at any time

Quyền lợi được hưởng

Year end bonus base on annual performance
Public holidays benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)
Annual leave (+ 11 public holidays mentioned above)
Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee during probation
24/7 Personal Accident Insurance
Parking fee
2 duty meals at Staff Canteen
Uniform covered by the Hotel
Carte Bienvenue

Yêu cầu công việc

Good English is a must
Problem solving skill, good interpersonal skill
At least 1-2 year experience at the same position in luxury hotels
Knowledge of Opera system

Yêu cầu hồ sơ

Email: h2077-hr1@ sofitel.com
Số điện thoại: 0908 165 895 (Thành)

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Sofitel Saigon Plaza

Theo dõi

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Quy mô:
17 Đường Lê Duẩn, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
https://www.sofitel.com/2077
Sofitel Saigon Plaza harmonizes the sophistication of French art de vivre with the vibrancy of local Vietnamese culture, delivering a luxury hospitality experience enriched by genuine heartfelt service. Conveniently located in a tranquil enclave on Le Duan Boulevard, Sofitel Saigon Plaza places you in the heart of Ho Chi Minh City's business, cultural, and shopping district. The hotel boasts 286 rooms and suites adorned with refined décor and deluxe amenities, a fitness center featuring advanced exercise equipment, and an outdoor swimming pool with breathtaking city views. Sofitel Saigon Plaza also features five dining establishments serving local and French cuisine, seven polished meeting rooms, and an opulent ballroom equipped with state-of-the-art facilities, making it the ideal destination for business, leisure, meetings, and gatherings. Top 3 Best Business Hotels in Ho Chi Minh City | Business Traveller Awards Asia Pacific 2023 Travelers' Choice Award | TripAdvisor 2023 Hotel of the Year Award | Harper’s Bazaar Vietnam Star Awards 2022

Thông tin liên hệ

Talent & Culture Department - Recuitment