Concierge Supervisor / Giám Sát Quầy Thông Tin
- Hạn nộp: 30/03/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
Quận 1 - TP HCM
Làm theo ca
Mô tả công việc
- Ensures personally the direct contact to the guest at the Concierge Desk.
- Maintain a professional & friendly manner to communicate with the guests at all time.
- Respond appropriately to guest concerns or complaints in a timely manner.
- Provide guest assistance with florists, couriers, mail services, international calls, etc.
- Ensure that all recommendations to Guest given are in line with the standards established
- Promote team work and quality service through daily communications and coordination with other departments.
- Ensure that each guest receives his luggage in room as soon as it is possible.
- Ensure that the luggage for the guests who check out are sent to the lobby quickly once the guest has called.
- Take note of all the information, questions, different problems and situations from guests to share & discuss with the team.
- Ensure that the trolleys & concierge area are clean and shining at any time
Quyền lợi được hưởng
- Year end bonus base on annual performance
- Public holidays benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)
- Annual leave (+ 11 public holidays mentioned above)
- Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee/ gross Salary
- 24/24 Personal Accident Insurance
- Parking fee
- 2 duty meals at Staff Canteen
- Uniform covered by the Hotel
- Carte Bienvenue
Yêu cầu công việc
- Good English is a must
- Problem solving skill, good interpersonal skill
- At least 1-2 year experience at the same position in luxury hotels
- Knowledge of Opera system
Yêu cầu hồ sơ
- Email: h2077-hr1@ sofitel.com
- Số điện thoại: 0908 165 895 (Thành)
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- 17 Lê Duẩn, District 1, Hồ Chí Minh, Việt Nam
- (028) 3824 1555
Sofitel Saigon Plaza is located on peaceful tree-lined Le Duan Boulevard just a moment from the city commercial centre with its fabulous shopping dining and landmark attractions like Notre Dame Cathedral and Reunification Palace. Newly renovated rooms and suites offer guests contemporary 5-star hotel style with a blend of modern French design and Vietnamese influences. Each room features spacious elegance while the Imperial Suite is the largest in Saigon. Situated in the business district and offering a full range of expert services the hotel is ideal for business as well as leisure travelers to Ho Chi Minh. It’s fabulous conference facilities make it a preferred host for magnifique weddings and events.