Director of Human Resources

• To implement and maintain all Human Resources Policies and Procedures in line with
• Centara Hotels & Resorts philosophies and all relevant legal requirements. Manage the effective of day to day running of the Human Resources Department by ensuring administration and Personnel development systems and company policies and procedures are followed. Maintain good working relationships across all departments and engender a high degree of staff and client satisfaction.

Duties and Responsibilities:

1.Implements and maintains all Human Resources Policies relating to recruitment, promotions, transfers, personnel administration, industrial and employee relations.
2.Oversees the recruitment of all new staff and personally interviews all candidates for Department Head, Management, Supervisory and section head level roles. Has an up to date awareness and knowledge of current labor market trends and the sourcing of potential candidates.
3.Monitors salary and wage administration including the conducting of salary surveys on a regular basis to determine the position of the company in the market place.
4.Liaises with Managers, Department Heads and Payroll ensuring all paperwork is processed correctly and on time.
5.Conducts various staff activities including "all staff meetings" on a regular basis, together with manager's outings and Christmas and other festival functions.
6.Advise Executive Committee and the General Manager on Human Resources issues including employee and industrial relations matters.
7.Maintains computerized applicant registers and files. Assists with categorizing applications and the processing of standard correspondence.
8.Administers and controls the PAF, probation and annual performance review process.
9.Controls and administers internal and external vacancy processes, including the preparation and drafting of advertisements.
10.Oversees and assists with the production of end of period HR reports.
11.Ensures job descriptions and person specifications are developed and updated on a regular basis for all positions.
12.Receives inquiries from staff and provides assistance, counselling and advice where necessary.
13.Ensures that all staff are updated on any corporate developments or communications through the use of different channels such as Staff Newsletters, notice boards, posters, signs, daily briefings and team meetings.
14.Produces end of period reports for new recruits, terminations, resignations and overall turnover of staff, with analysis and rationale.
15.Administers the Staff Opinion Survey and assists in addressing any issues/concerns highlighted.
16.Develops and delivers training programs as and when required and assists all Managers in training requirements for their departments.
17.Co-ordinates all management planning in conjunction with Centara Hotels and Resorts Area system.
18.Prepares budget information on employee relations, training and all salary and wage requirements.
19.Ensure the Safety program, such as safety meetings and safety training, is observed, maintained and enforced.
20.Other duties as required or requested from General Manager.

• Human Resources Experience in Hospitality operations. Experience in large operation preferred.
• Human Resources certification.
• Excellent communication skills, both written and spoken, in Vietnamese and English.
• Must be familiar and knowledgeable of Vietnam legislation and processes.
• Ability to assemble, analyze, understand integrated spreadsheets.
• Prioritization skills necessary to meet deadlines.
• Effective management skill to run the HR department and develop HR team.
• Proficiency in payroll and HR systems (Cadena)