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1140 400
26265 1

Client Relation Executive (Receptionist)

  • Hạn nộp: 07/09/2021
  • Mức lương: 5 - 8 triệu

Thông tin cơ bản

Số lượng
Nơi làm việc
Quận Bắc Từ Liêm - Hà Nội
Giờ làm việc
Làm theo ca
Vị trí
Nhân viên
Cập nhật
11/07/2021 10:42

Mô tả công việc

• Handle guest check-in including the processing of their reservations and rooming at the unit level.

• Handle all guest requests during their stay.

• Handle all front desk cashiering duties.

• Coordinate with other departments to demand Residents’requests

• Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.

• Support sales and marketing by providing relevant information including customer feedback and sales leads.

• Handles guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment, and local events etc.

• Handles and records guest comments and complaints, and refer issues to supervisor when necessary.

• Manage individual portfolio assigned to maximize guest satisfaction.

• Responsible and accountable for handling and safe keeping of cash and guest valuables.

• Contribute to ‘Fraser experience’.

• Contribute to increase customer satisfaction level and the ratio of compliments against complaints.

• Any other duties as assigned

Quyền lợi được hưởng

As Company's policies

Yêu cầu công việc

  • Have knowledge in office administration
  • Have knowledge in hotel systems
  • Have knowledge in Customer Relations
  • Have customer service and communication skills
  • Have leadership and Instructional skills
  • Have good written and verbal English communication skills
  • To be self-motivated and organised, prioritises tasks to meet deadlines independently
  • To be service-oriented and enthusiastic
  • To be meticulous and responsible, accomplish tasks effectively
  • Have ability to work in a team and with other departments

Yêu cầu hồ sơ

  • The updated resume in English 
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Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc



Sắp xếp đánh giá:

  • Quy mô:
  • C5, Do Nhuan Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi, Vietnam
  • Hanoi, the former French-colonial city with its rich 1000 year old history and culture, welcomes Fraser Residence Hanoi – the newest addition to the Frasers Hospitality collection that offers business and leisure travelers the best in contemporary living at a prestigious address. The smartly-appointed hotel residence is ideally located within the fast-developing Xuan Dinh ward, in a high-end residential neighborhood and new diplomatic precinct. Boasting sumptuously decorated apartments designed for maximum style and comfort, plus all the modern conveniences from high-speed Wi-Fi to gym, spa and childcare services, Fraser Residence Hanoi is your preferred address for a memorable stay in this beautiful city.

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