General Manager

• Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded

• Lead in all key property issues including capital projects, customer service, and refurbishment

• Ensure all decisions are made in the best interest of the hotels and Hilton

• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

• Provide effective leadership to hotel team members

• Lead in all aspects of business planning

• Comply with and exceed Hilton Brand Service Standards

• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered

• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton

• Hold regular briefings and communication meetings with the HOD team

• Respond to audits to ensure continual improvement is achieved

• Friendly, dynamic and professional working environment
• Great opportunity for learning and development
• Competitive salary and benefits package

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Established GM in an international hotel chain.

• Exceptional people leadership and retention of talent - bring a team together on a journey and instilling the Hilton culture and values

• Solid owner relations experience

• Deep understanding of commercial environment with the ability to further develop relationships, gain market share and experience in increasing profitability.

• Strong business development background, ability to develop elite networks across the region

• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property

• Sound operational experience

• Exceptional communication skills

• In-depth knowledge of the hotel/leisure/service sector

• Degree or diploma in Hotel Management or equivalent

• It would be advantageous in this position for you to demonstrate the following capabilities and distinctions : General Management experience in a similar quality hotel