[Sanouva Sai Gon - Quận 1] FO SUPERVISOR/GIÁM SÁT TIỀN SẢNH

• Plan and organize the duties of the hotel front desk department.
• Arrange work schedule for department staff.
• Monitor the lobby area on a daily basis, ensuring that the staff in the department are working to the required standards.
• Monitor the implementation of check-in, check-out procedures and revenue management.
• Check and ensure that all services from the time of booking to the time of guests leaving the hotel are carried out according to the correct procedures.
• Receive handover from previous shift: master key, fund key, room unlocker, front desk diary to continue performing unfinished work.
• Arrange enough staff to be on duty during the mid-shift meal time so as not to affect the reception and service activities
• Directly provide professional training for new employees according to hotel standards
• Receive information about special requests, customer feedback and coordinate with relevant departments to meet and solve satisfactorily for customers.
• Proactively solve problems occurring in the hotel in accordance with hotel standards

• A provided meal per shift
• Social and health insurance
• Annual health check
• Get on-the-job training from experienced and qualified staff
• Basic salary, allowance, bonus based on monthly revenue, bonus on holidays, 13th month pay
• Uniform and allowance for parking fee
• Receive a rewarding incentive according to the capacity
• A permanent job
• Promotion opportunities
• Receive special benefits offered to employees of Sanouva Hotel

• At least 1 year experience in a similar position.
• Graduated vocational school/ College /Bachelor’s degree specialized in hospitality
• Good-looking, agile form.
• Good English communication skills
• Proficiency in office computer
• Knowledge of hotel management software
• Communication skills, work coordination skills, teamwork skills.
• Skill in handling complex situations, resolving complaints professionally and effectively;
• Effective time management and supervision skills.

Apply directly: Sanouva Hotel, Adress: 177 Ly Tu Trong, Ben Thanh Ward, District 1, Ho Chi Minh City

Send to mail: Tin đã hết hạn

Contact: 0973312953(Ms.Bao Y)