Learning and Development Manager

• Analyzes training needs in the hotel and prioritizes such needs for Executive Committee review.
• Review training policies, procedures and practices and recommends improvement to management.
• Assists department heads in the selection and training of department trainers.

ADMINISTRATIVE RESPONSIBILITIES:

• Develops annual hotel training plans and prepares quarterly reports to management
• Develops and maintains hotel’s training library.
• Develops hotel training budget.
• Develops training manuals and courses.
• Maintains employee, supervisory and management record of training.

GENERAL RESPONSIBILITIES:

• Conducts an orientation to new employees
• Conducts first-line supervisory training in basic management skills.
• Conducts guest courtesy training.
• Oversees on the job training of new employees.
• Oversees retraining of employees.
• Monitors present and future trends, practices and systems in the training field and makes recommendations relating thereto.
• Supervises the performance of secretary of Personnel and Training Department.
• Interacts with individuals outside the hotel including, but not limited to training association members, training, and personnel staff from competitor hotels and other members of the local community.
• Coordinates functions and activities with other department heads and department trainers.
• Report to Director of Talent and Culture.
• Other assignments by prior Managers.

• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

• To be discussed in the interview