Nhân viên tổng đài

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
27/03/2023 17:18

Mô tả công việc

Serve as the main point of contact for all guest requests and needs. Responsible for answering calls in order, recording guest requests, coordinate the response to the guest issues/ requests and follow up with the guests to ensure satisfaction with the result(s). Exhibit courteous hospitality at all times and fully own each guest issue. Be proactive in every area including offering additional services in communication with guests.

Quyền lợi được hưởng

- Competitive salary

-Monthly service charge

- 13th month salary

- Opportunity for learning and development

- 02 days off per week

- Duty meal

- Free laundry uniform

- Free parking

- Eligible for discount for F&B services in the hotel

Yêu cầu công việc

• Fluent in both spoken and written English and Vietnamese

• Good communication skills with pleasant voice

• Knowledgeable about principles and processes for providing personalized customers and personal services

• Able to develop and maintain productive customer relationships by actively seeking information to understand and address customers' needs.

• Be of great interest in working with guests over the phone

• Able to use Microsoft Office software and Internet browsers

• Creative, well organized, able to work in shifts/night shifts and under high pressure

Yêu cầu hồ sơ

Kindly contact us at 028 ******** - Ext: 2700 (Ms. Phuong - HR) or via email as attached in banner.

For more information about job vacancies please dial: 028 ******** or visit our LinkedIn page: https://www.link****************************************

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

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New World Saigon Hotel

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Quy mô:
76 Đường Lê Lai, phường Bến Thành, Quận 1, Ho Chi Minh City, Vietnam
New World Saigon Hotel is the city’s leading leisure destination, offering a seamless blend of business and authentic cultural exploration. All conveniently located in the heart of Ho Chi Minh City, steps from the Ben Thanh Metro Station. With 530 modern rooms, you can relax and recharge after a busy day. Embark on an exciting F&B journey with our diverse dining options and plan a flawless event with our premier MICE hotel facilities. Awards: Top MICE Hotel in Vietnam – UNESCO 2023 Green Hotel Award – Ho Chi Minh City 2023 Premium Hotel in Asia – Trip.Best 2024 Green Business Award – HCMC People’s Committee 2024 Vietnam’s Best MICE Hotel – World MICE Awards 2024 Best of the Best – Luxury Hotel – TripAdvisor 2024 Top 10 Best City Hotels in Vietnam – DestinAsian’s 18th Annual Readers’ Choice Awards 2025 Top 10 City Hotels in Vietnam – Travel + Leisure Asia Luxury Awards 2025