IT Officer / Technology Service Officer

Monitoring and maintaining computer systems and networks;

Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

Troubleshooting system and network problems and diagnosing and solving hardware/software faults;

Replacing parts as required;

Providing support, including procedural documentation and relevant reports;

Following diagrams and written instructions to repair a fault or set up a system;

Supporting the roll-out of new applications;

Setting up new users' accounts and profiles and dealing with password issues;

Responding within agreed time limits to call-outs;

Working continuously on a task until completion (or referral to tier 2 support, if appropriate);

Prioritizing and managing many open cases at one time;

Rapidly establishing a good working relationship with customers and other IT team;

Testing and evaluating new technology;

Conducting electrical safety checks on computer equipment.

Ensuring compliance with health and safety legislation

Perform daily checklist and report to relevant IT team/vendors if there is any issue

Any other duties consistent with the job as directed by management

• Duty Meals/ Cơm Ca
  
• Free Shuttle/ Xe đưa rước
• Insurance 24/7/ Bảo hiểm tai nạn 24/7
• Monthly Services Charges/ Thưởng dịch vụ hàng tháng

Good working knowledge of MS Office Suite. Familiarity with other office automation packages is preferable

Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.

Sound English communication skills in written and oral forms.

Previous working experience in Hospitality Industry

Certification on Microsoft Professional Courses and other IT Certifications

Experience in the use of network monitoring tools, remote desktop tools

Possess working knowledge of Microsoft Desktop and Network Operating Systems, Antivirus and E-Mail/Internet systems.

- Gởi CV về địa chỉ mail: Nộp hồ sơ

- Nộp hồ sơ về cổng 3 của The Grand Ho Tram

hoặc liên hệ Hotline: 0913 339 773 để biết thêm chi tiết

Submit Resume via Hoteljob or Email: Nộp hồ sơ

For any job inquiry, please contact Recruitment Department:+84 254 378 8125/ +84 254 378 8130

Hotline: 0913 339 773

Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam