Night Receptionist (Male)

- Handle the duties of the front desk during nighttime (late check-in early check-out);

- Enforces the Hotels Standards in all areas by providing consistently exceptional customer service to guests;

- To handle reservations and walk-ins, and deal with any guest queries;

- To maintain per shift an accurate record in the logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.

- To co-ordinate the overall lobby activity and will be dynamic in guest relationships.

- To ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.

- Responsible to ensure that all Financial and Audit Procedures are respected. Then realize daily the appropriate controls: Bucket Checks, Cashier Closures, Registration cards and correspondence, Rebates, Paid Out, Room rates, credit limit, float…

- To motivate all the staff regarding the selling and up-selling program, and to make sure that the rates given are matching with the instructions received. To do the proper controls as per procedures established

- Deal with complaints or issues that can rise during the night.

- Friendly & dynamic working environment.

- Very competitive salary offered

-Health Insurance, Social Insurance & Unemployment Insurance after probation.

- Services charge fully distributed after probation period.

- Opportunities to access to a career advancement with one of the world leading hotel group

- Minimum 1 years of experience as the same position or relation.

- Excellent oral and written communication in English

- Opera Hotel system skill is a must

- Team-player with enthusiasm to share knowledge with the colleagues

- Customer service oriented

- Self-motivated and results oriented

- Excellent presentation skills and time management skills

- Local contract for this position