HO CHI MINH | Wink-Hotels | Reservation Agent (Nhân viên Đặt phòng)

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Nhân viên

Cập nhật
19/03/2025 11:10

The Reservation Agent is responsible for handling the communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system, reservation hotline.
This role needs to create and maintain reservation records, preparing letters of confirmation and promptly processing any cancellations and modifications, handling guest message via online channels platforms and social media.
This position’s responsibility additionally includes preparing the list of expected arrivals for the Rooms department, assisting in preregistration activities when appropriate, and processing advance reservation deposits.
This position works from 08:30 – 18:30 (Including lunch time)
The Reservation Agent reports directly to the Reservation Manager and works closely with other team members in Sales and Marketing department.

- Full contribution of SI, HI and UI on basic salary

- Active, balance and professional working environment

- Productivity focus not time attendance

- 12 days of annual leave

- Fun and playful internal activities

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Tầng 3M, Toà nhà Capital Place, 6 Thái Văn Lung, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
https://www.wink-hotels.com/
Delivering a modern interpretation of Vietnamese culture, style and design, Wink Hotels offers an energetic approach to hospitality. By coupling personalized and thoughtful service alongside unique and streamlined experiences, Wink aims to captivate, fascinate, and engage with each guest. Under the parent company of Indochina Capital, Vietnam’s leading real estate company, Wink Hotel Development Company Limited was born to launch Wink Hotels in 2018, a vibrant new brand of hotel created for the modern traveler. Wink Hotels has arrived in major urban areas of Ho Chi Minh City, Danang, Tuy Hoa, Can Tho and is steadily expanding into other key regions including Hanoi, Hai Phong, etc. At Wink, it’s important we cultivate a mindset that celebrates curiosity and empowers individual personalities. Leading by example, hands-on application and peer coaching guide our company ethos of team collaboration and commitment to our communities, from our guests to our colleagues. Sense of belonging, playfulness, passion, personalization and encouragement drive our mission of creating a “community of one.”