ASSISTANT CHIEF HOUSEKEEPER

• Monitor par level of all lockers within the relevant working areas and ensure that sufficient supplies are available for the Stateroom Host; arrange for the collection of general store items as per the schedule and ensure that all items are properly distributed to lockers within the relevant working areas; complete the weekly general supply requisition and submit the requirision for approval.

• Inform the Executive Housekeeper of any Guest related issues, resolving these issues according to Viking’s STAR Service Standards; follow up on any special requests from Guests.

• Ensure that all logs are signed and up-to-date in the designated housekeeping areas, follow up & keep track of all special cleaning matrixes including cleaning of curtains, carpet shampoo, furniture, shower head sanitation, etc.

• Regularly inspect Housekeeping areas including Guest Staterooms, public areas, corridors and lockers to ensure that these areas are according to company policies and procedures and employee health and fire/ chemical safety. Any damages/ malfunctions found during such inspection must be corrected accordingly and reported to the Executive Housekeeper.

• Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention.

• Meat with Team Leaders on a daily basis for “ The Daily Reunion “, to provide feedback & operational updates as well as to ensure that your department is performing to Viking’s STAR Service Standards.

• Provide the highest level of comfort and service to Guests and consistently maintain an impeccable standard of cleaniness and hygiene in all areas, as per Viking’s STAR Service Standards and all Public Health Policies; manage service according to Guess flow, embarkation & disembarkation, sea day activities & other activities.

• Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention ( MLC ) compliance and onboard training, succession planning, crew communication and recognition.

• Monthly salary is paid via on-board Visa card, no tax deduction

• Five ( 5 ) paid vacation days for each month worked is included in the salary; this is accumulated and only paid at the end of the contract

• Health insurance is provided during the contract period ( not applicable to vacation )

• All crew have life insurance at $100,000 death in service benefit

• No charge for crew laundry facilities, including detergent dispensers

• Free Wi-fi on-board

• Medical and visa expenses will be reimbursed on the first payroll against original receipts

• The company covers flights and transfer to the vessel from and to your nearest international airport of your country of residence; hotel overnight is optional for long-distance travels

• Uniform is provided; including shoes and safety equipment, and maintained by our main laundry

• Two-crew only recreational areas ( indoor and outdoor )

• Access to the guest gym after 10 PM

• Required minimum of 2 years’ experience as an Assistant Chief Housekeeper or similar position, within a premium brand hospitality environment, and experience with ship operation of 500+ staterooms is required; must have experience in leading a multi-cultural team.

• A Business Administration or Hotel Management degree is preferred.

• Fluent in English – must be able to address any kind of information in an adequate manner with excellent oral English communication skills.

• Must have strong administrative skills, including proficiency with PC based databases, speadsheets, and word processing systems. Must demonstrate effective stress management skills.

• Ability to confirm for clean background/ reference check completed upon proposal.

• Updated C.V. without employment gaps is needed; to note any unemployment

• References and appraisals for at least the last two ( 2 ) year performance evaluation

• Work employment certificate

• Company references

• All documents should be sent via email. We will contact you for further requirements of other documents needed after we receive these documents

• Incomplete application will not be considered

GCS Vietnam will process your documents to match the position you are applying for before submitting your application to VIKING.