Quản Lý Nhà Hàng/ Restaurant Manager

Job Summary

We are seeking an experienced and passionate Outlet Manager to lead the daily operations of our Food & Beverage outlet. The successful candidate will be responsible for delivering exceptional guest experiences, driving revenue and profitability, ensuring compliance with brand standards and food safety regulations, and leading a high-performing team.

Key Responsibilities

• Manage the daily operations of the outlet to ensure excellent service quality, guest satisfaction, and achievement of revenue targets.
• Lead, coach, and develop the outlet team through regular training, performance management, and motivation.
• Ensure compliance with FSMS/HACCP, health & safety regulations, and company policies and procedures.
• Monitor service standards, cleanliness, ambiance, and overall guest experience.
• Handle guest feedback and complaints professionally and effectively.
• Drive sales through upselling, promotions, and beverage initiatives.
• Manage inventory, stock control, ordering, and cost efficiency.
• Support manpower planning, scheduling, and departmental budgeting.
• Collaborate with other departments to ensure smooth operations and memorable guest experiences.

• Service charge/ Phí dịch vụ
• 2 days off/ week/ Nghỉ 2 ngày/ tuần
• Full Social Insurance/ Bảo hiểm xã hội đầy đủ
• Uniform & Laundry/ Cung cấp đồng phục và hỗ trợ giặt ủi
• Accomodation for candidate from another city/ Kí túc xá cho nhân viên ngoại tỉnh
• Shuttle bus from the city to resort and back/ Xe đưa đón từ Phan Thiết đến resort và ngược lại
• International work environment/ Môi trường làm việc quốc tế
• Duty meal/ Bữa ăn theo ca
• Accor Group employee benefits (discussed in interview)/ Quyền lợi Nhân viên Tập đoàn Accor (trao đổi khi phỏng vấn

• Minimum 5 years of experience in Food & Beverage operations, including at least 1–2 years in a management role.
• Strong leadership, communication, and guest service skills.
• Good knowledge of restaurant/bar operations, food safety standards (HACCP/FSMS), and beverage service.
• Understanding of cost control, inventory management, and revenue optimization.
• Proficient in English and hotel POS systems.
• Experience in an international hotel or resort environment is an advantage.

• CV/ Hồ sơ ứng tuyển & sơ yếu lí lịch
• Potrait Photo/ Ảnh thẻ
• ID Card/ Căn cước công dân
• Health check/ Giấy khám sức khỏe
• Confirmation Of Residence Information/ Giấy xác nhận cư trú
• Certificate of conduct/ Giấy xác nhận hạnh kiểm