Spa Receptionist

Hạn nộp: 28/02/2023
Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Đống Đa - Hà Nội

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Spa/ Mát xa/ Thẩm mỹ viện

Ngành nghề
Vui chơi & giải trí

Vị trí
Trợ lý, thư ký

Cập nhật
21/02/2023 13:53

Mô tả công việc

• Provide guidance to guest on the procedures at the spa

• Answer telephone calls and provide accurate information to guest

• Keep the reception area clean and conducive for guest

• Introduce spa services to guest and educate them on their uses and benefits

• Keep guest updated on promotions / discounts of spa services

• Process payments of spa services for guest

• Keep register of long and existing guest for them to enjoy benefits of loyal guest

• Open and close the spa at the appropriate time

• Ensure that the front desk is clean and organized for free movement

• Assist in getting guest feedback to improve service

• Arrange spa booking how to maximize spa revenue

• Receive customer complaints and feedback and direct them to appropriate offices for resolution.

• Arrange roster for spa team

• Order spa stuff and stationary

• Finishing daily revenue report with Accounting department

• Other task from Spa Manager

Quyền lợi được hưởng

Follow to the policy of Hotel & Accor

Yêu cầu công việc

- Good human relations

- Excellent phone etiquette

- Competency of computers work, as well as MS office

- Excellent multitasking skills to successfully handle several assignments together

- strong organizational skills

- Good at English both speaking and writing

- Learning attitude

- Candidate have experience of spa in 4,5 star hotel/resort is 1 plus

Yêu cầu hồ sơ

To apply for a job in hotel or to send CV through email.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Grand Mercure Hanoi

Theo dõi

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Quy mô:
Số 9 Cát Linh, phường Quốc Tử Giám, quận Đống Đa, Hà Nội, Vietnam
Grand Mercure Hanoi offers 5-star experience and immerses you in the authentic Vietnamese culture with a sense of contemporary chic. From business to leisure, with family, friends or colleagues, our guests are able to experience and participate in our first-class services and well-design facilities. The story of Hanoi will be discover through our exquisite dining experiences, rooftop sky bar and stunning glass-walled rooftop swimming pool and many more. At Grand Mercure Hanoi, we want our guests to perceive us through our sincere, proud and charming as well as connecting to the value of Vietnamese culture. Số 9 Cát Linh, Phường Quốc Tử Giám, Quận Đống Đa, Hà Nội