Bartender/NV Pha chế (Hà Nội & Hội An)

MAIN SCOPE AND PURPOSE:

Responsible for taking orders correctly and delivered in a timely manner. Preparation of a variety of drinks and cocktails consistently in high quality. Assure great customer engagement by being enthusiastic and assist them in decision-making. Also, ensure that they are having a great time and experience, and take corrective actions when necessary. Perform regular cleaning activity to meet the highest sanitary standards and workplace hygiene.

Main duties and responsibilities:

• Greeting guests and presenting them with a menu in a friendly and timely manner
• Implementing alcohol awareness; knowing when to stop serving customers, checking for identification as to not serve minors, keeping an eye on customers and thinking ahead regarding their level of intoxication and alcohol consumption.
• Informing guests about special items and menu changes / availability
• Assisting guests with recommendations, taking into consideration their preferences and our most profitable items
• Correct and consistent quality in preparation of drinks
• Checking with customers to make sure they are enjoying their drinks and taking appropriate action to correct any problems
• Maintain consistent and excellent standard of cleanliness in all aspects of the bar
• Performing regular control and maintenance of items for smooth operation
• Maintain and replenish stock levels by placing timely orders
• Maintain personal hygiene and grooming standards
• Ability to deal with and correctly respond to customer complaints
• Attend all scheduled training and development sessions
• Follow and apply procedures, lessons, and information learned during training
• Collect reviews and likes for Facebook and TripAdvisor

• Salary/Lương (Number or negotiate base on the experiences/Mức lương thỏa thuận theo kinh nghiệm)
  
• 13th month salary/Có lương tháng thứ 13
• Probation with full salary/Thử việc nhận full lương
• Lunch meal was provided by company/Có ăn ca
• Parking area will be provided by company/Có chỗ để xe
• Extra bonus from Incentive program if the hostel can commit the quarter KPIs and revenue target/Thưởng quý theo tỉ lệ hoàn thành mục tiêu KPI và doanh thu
• 50% discount on all Accommodation and F&B service, cost price on Travel & Tours products in all properties belong to Mad Monkey hostels all over the world/Hưởng ưu đãi giảm giá 50% các sản phẩm dịch vụ Lưu trú, F&B và giá gốc áp dụng cho các sản phẩm tour du lịch trên tất cả các cơ sở của Mad Monkey trên toàn thế giới.
• Company will pay full insurance fee and base on actual salary / Bảo hiểm xã hội cho người lao động dựa trên lương thực nhận.
• Annual Leave 12+ days per year / 12+ ngày nghỉ phép/năm
• 1 birthday off with paid/nghỉ sinh nhật 1 ngày hưởng nguyên lương
• Award for excellent employee of the month/Giải thưởng cho nhân viên xuất sắc của tháng
• Team Engagement Event every month, quarter / Tiệc nhân viên hàng tháng, hàng quý
• Team building/Year End Party.
• Training Courses/Được đào tạo.
• Other will follow The Labour Law/Các chế độ khác theo luật Lao Động

• Experience in an equivalent position in a restaurant/bar in a hotel/hostel/resort environment is an advance.
• Agility, honesty, effective communication skills, willingness to work in shifts, overtime, public holidays.
• Ability to communicate in English
• Skilled in handling situations, under high pressure;

Hotline HR Dept 02462531939