Front Office Manager (Quản lý Tiền sảnh)

Front Office Manager (Quản lý Tiền sảnh)

Hạn nộp: 01/11/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh

Giờ làm việc
Khác

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Tiền sảnh

Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật
29/10/2024 10:09

Mô tả công việc

Monitor front office personnel to ensure guests receive prompt, cordial attention.
Ensures that the guest journey runs smoothly and timely
Conforms to and enforce policies and procedures as laid down by ACCOR and the Hotel in order to achieve the highest levels of uniformity and guest service.
Supervise the FO team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
Supports, trains, supervises Front Office: Guest Relation, Cashier, Club Lounge, Concierge team
Drive upselling, VIPs , guest data and loyalty programs.
Develop high quality relationship with guest.
Perform any other duties.

Quyền lợi được hưởng

Attractive local package
Joining an experienced team, working in one of Viet Nam's most famous tourist cities
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Develop your talent through learning programs by Academy Accor.
Opportunity to grow within your property and across the world
Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Yêu cầu công việc

Proven working experience as an FOM or relevant experience.
Excellent knowledge of Guest service, Opera system
Have strong ability to handle and drive Guest experience
Anticipation in organization efficiency
Strong leadership skills
Fluent in English both written and oral
Professional appearance and able to work under pressure
Remain positive, focus and creative
Excellent problem-solving ,interpersonal and communication skills
Able to manage the operation, provide training and procedure
Required language(s): Fluent in Vietnamese and English (additional language will be an advantage)
Ability to multi-task and work in a high-volume atmosphere.

Yêu cầu hồ sơ

-Ứng tuyển ngay trên website Hoteljob.vn

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

Legacy Yen Tu - MGallery

Theo dõi

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Quy mô: 500 - 999
Yen Tu Special Nation Relic, Uông Bí, Quảng Ninh Province, Vietnam
https://www.legacyyentu.com/
Legacy Yen Tu - MGallery Boutique hotels with personality for a remarkable travel experience Prepare to be mesmerised in the heart of Truc Lam Zen Buddhism with Legacy Yen Tu, MGallery. Located in Uong Bi City City, within just one hour's driving from Ha Long Bay and Cat Bi Airport, its 13th-century design sets the scene for your holiday, meditation or incentive trip. The hotel is at the foot of Yen Tu Mountain, opposite Yen Tu Village with trekking and spiritual activities available. The entire hotel is designed with breath-taking elegance, featuring the historical, cultural and spiritual heritage of Tran Dynasty through traditional craftsmanship. Guests can indulge in a delightful selection of Vietnamese and international cuisine at Tho Quang Restaurant and Thien Quan Bar, or relax within the charming ambiance of Am Tue Tinh Wellness. The scared Yen Tu Mountain is the cradle of Truc Lam Zen Buddhism in Vietnam inherited the rich culture and historical spirit since Tran's dynasty. This is a ideal place for trekking as well as spiritual tourism with natural forest and beautiful landscape.

Thông tin liên hệ

Legacy Yen Tu - MGallery