Guest Experience Ambassador | Đại Sứ Trải Nghiệm Dịch Vụ Khách Hàng

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Nam Từ Liêm - Hà Nội

Giờ làm việc
Khác

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Quản lý, điều hành

Vị trí
Trưởng ca/ Giám sát

Cập nhật
23/09/2024 14:25

Mô tả công việc

JOB SUMMARY

-Promotes positive guest experiences by facilitating the activities in the Hotel during weekday and weekend, to be aligned with Resort in the City Strategy.

-Works in conjunction with leadership and operation teams in the development and implementation of the strategic plan for the enhancement of all entertainment venues and special events.

-Supports leadership in concept development and coordination of creative team.

-Works closely with Loyalty Manager and Quality Manager to drive ITR and great experience of Hotel’s Guests, especially the NQ Guests or Guests booking under package

-Manages the day-to-day technical operation and quality assurance of all entertainment venues and events designed for in-house Guests.

-Coordinates sales efforts with all departments to maximize revenue opportunities through encouraging Outlets bookings or Wellbeing on 8 bookings by recommend Hotel’s services.

Quyền lợi được hưởng

• 02 months of probation with Full salary | Service charge| Social Insurance

• Attractive remuneration package & 13th month salary

• Local and International training course

• 05 working days | 02 day-off per week

• Duty meal & Uniform provided by hotel

• Taxi for late night shift| Free motorbike & car parking

• Cross training & Cross exposure & Task force opportunities

• Take-Care culture

• Baby born gift | Birthday gift| Marriage allowance| Bereavement allowance

• Annual health check

• Associate special discount for hotel rooms and F&B services at International Marriott properties

• Career path in the most respected and prestigious hotel companies in the world

Yêu cầu công việc

- Good at English skills

- Computer skill

- High school diploma or GED; 2 years experience in the Guest Experience area.

- Or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management or related professional area required.

Yêu cầu hồ sơ

• Kindly send the resume to Hoteljob (Subject: Candidate Name – Position) with the photo for your application.

• Interview appointment will be set up only to potential candidate at the soonest.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

Khách sạn JW Marriott Hà Nội

Theo dõi

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Quy mô: 500 - 999
8 Đỗ Đức Dục, Mễ Trì, Nam Từ Liêm, Hà Nội
JW Marriott Hotels & Resorts is Marriott International’s luxury brand that consists of 57 exceptional properties in gateway cities and distinctive resort locations around the world. These hotels are warmly authentic, putting guests at ease in an environment of relaxed elegance and effortless luxury. The architecturally-stunning JW Marriott Hanoi is located at the heart of the new Central Business District. This will be the only hotel adjacent to the National Convention Center in the city’s dynamic Tu Liem district. With 450 luxuriously appointed, 48 square meter Guestrooms, 7 Food & Beverage outlets and over 2,400 square meters of flexible meeting space located on a single floor, the JW Marriott Hanoi is setting its sights on earning the distinction of being the leading MICE and Convention facility in Vietnam.