Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Guest Relation Officer/Chăm sóc khách hàng
- Hạn nộp: 30/04/2024
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
1
Quận Hoàn Kiếm - Hà Nội
Làm theo ca
Tiền sảnh
Nhân viên
17/04/2024 09:24
Mô tả công việc
- Descriptions:
- Responsibility for any customer service issues that arise during their stay.
- Offer hotel products and services for guest.
- Use skills to introduce and sell hotel products/services to guests
- Provide service information on demand: Sightseeing tours, mailing parcels, purchasing newspapers and foreign magazines, reserving dining tables inside and outside the hotel, car rental, and ticket reservations music - sports - flight reservations
- Coordination of the resolution of guest complaints
- Receive customer complaints online and handle them as soon as possible.
- Working on request by manager
Quyền lợi được hưởng
Salary & Benefit:
- Negotiable salary pay plus the service price (SVC)
- Working time: 8 hours per shift, 4 days off per month
- Free parking and shift meals
- Take full advantage of social, health, and unemployment insurance
- After probation, annual leaves day.
- There are holidays, birthdays, and funerals.
- Thirteenth-month salary
- Periodic health check as prescribed
- Bonuses for top performers on a quarterly, yearly, and prescribed Tet holiday basis
- Tet gifts for kids and the Mid-Autumn Festival
- Incentives for using internal services at Meritel Hanoi
Yêu cầu công việc
Qualification:
- University/college degree with a major in hospitality, tourism, or a related field.
- Experience: At least six month in a comparable position or in customer service.
- English: Fluency
- A strong ability to communicate
- Understanding of customer demands
- Using a basic Microsoft office and hotel management software
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
![]()
Quy mô: 25 - 99 ![]()
Số 153 Hang Bong, Hàng Bông, Hoàn Kiếm, Hanoi, Vietnam-
![]()
-
![]()
https://meritelhanoi.com
Meritel Hanoi is located on one of the busiest streets in Hanoi - Hang Bong street, which retains the ancient beauty and is the center of Hanoi Old Quarter. The hotel consists of 64 rooms with elegant designs that inspired by Indochinese and Renaissance styles, with a variety of room types from Superior to Suite. In addition, the hotel is fully equipped with luxurious facilities such as the outdoor infinity pool, the high-class gym, the private spa room and the luxurious restaurant to enhance the customer experience. In addition to maximizing facilities, we build a methodical work process for employees with the hope of achieving the philosophy: "True Hospitality at True Heart" - creating experiences of the highest value for all guests, like the meaning of the brand name, “MERIT” to become the most impressive place to stay in Hanoi.
Quy mô: 25 - 99 
Số 153 Hang Bong, Hàng Bông, Hoàn Kiếm, Hanoi, Vietnam
Thông tin liên hệ
-
![]()
Bùi Lan Phương - Trưởng bộ phận Nhân sự -
![]()
Google
Facebook
Zalo
